SOURCE: Automobile Club of Southern California

Automobile Club of Southern California

January 26, 2010 04:10 ET

Auto Club: Best AAA-Approved Auto Repair Facilities Receive Quality Service Awards

LOS ANGELES, CA--(Marketwire - January 26, 2010) - Fifty-four Southland vehicle repair shops have earned the Automobile Club of Southern California's AAA Approved Auto Repair coveted Quality Service Award for customer satisfaction and service quality.

The Quality Service Award honorees were selected from nearly 650 AAA Approved Auto Repair facilities in Southern California, which are independent businesses regularly inspected by the Auto Club. To receive an award, a repair shop has to meet extremely stringent Auto Club standards for a consecutive two-year period: no more than one complaint from an Auto Club member, a minimum 99 percent customer satisfaction rating during two consecutive annual surveys and no facility deficiencies during either of the Auto Club's detailed annual shop inspections or the bimonthly shop reviews.

"Automobiles are technologically challenging to repair and maintain," said the AAA Approved Auto Repair Program Manager Michael Hoshaw. "We are pleased to acknowledge the ongoing dedication and effort necessary to provide exemplary customer service to motorists. These repair shops exceeded our program's strict requirements."

Thirteen Quality Service Award winners are located in Orange County, and another 13 winners are in the San Diego area. Horsman Automotive, Santee, and Good Guys Automotive, Yorba Linda, lead the list with 7 Quality Service Awards earned by their repair facility, followed by Karco Specialties in Orange with 6. The rest of the winners are spread across many Southern California communities, including Burbank, Long Beach, Norwalk, Ontario and Santa Monica.

For a free copy of the Directory of AAA Approved Auto Repair Facilities, stop by the nearest Auto Club office, call (800) 713-0003, or click on


      Facility Name                City            Award Years

About Service Automotive        Escondido               4
Accurate Auto Repair            Mission Viejo           3
Airport Auto Repair             Oxnard                  1
All Car Specialist              Ontario                 2
Allen Olds/Cad/GMC Truck        Laguna Niguel           1
Auto Precision                  Vista                   5
Automotive Instincts, Inc.      Northridge              2
Brian Wood Automotive           Glendora                4
BVA, Inc.                       Santa Monica            2
Boulevard Buick/Pontiac/GMC     Signal Hill             1
Cabe Bros Toyota                Long Beach              1
Chuck Mercier's Union 76        Burbank                 1
Classic Auto Repair             Los Angeles             1
De Lillo Chevrolet/Geo          Huntington Beach        1
Diamond Honda                   City of Industry        1
Doctor J                        Huntington Beach        3
Euclid Valero                   Ontario                 2
European Automotive Center      Poway                   1
Fox Auto Care                   Santa Ana               1
Gomora Auto Service, Inc.       Van Nuys                1
Good Guys Automotive            Yorba Linda             7
Grand Mobil                     Diamond Bar             1
Hardin Buick Pontiac GMC        Anaheim                 1
Hontech Automotive              San Diego               5
Horsman Automotive              Santee                  7
Jax Auto                        Brea                    3
Jesse's Pit Stop                Glendora                1
John's Automotive Care          San Diego               2
Karco Specialties               Orange                  6
Karsten Imports                 Sherman Oaks            1
Ken Daniels Automotive          Glendale                3
Morris Automotive               Santa Monica            1
North County Import Specialist  Vista                   1
Norwalk Toyota                  Norwalk                 1
Okimoto's Auto Center           Norwalk                 4
Osborn's Automotive             Redondo Beach           2
Ostrom Chevrolet                Montebello              1
Pacific Auto Service            San Diego               2
Palmer Tire & Auto Repair       Los Angeles             1
Perry's Auto Parts & Service    Lompoc                  1
Poway Transmission Corp.        Poway                   1
R&S Automotive                  Newhall                 1
Robert's Auto Service           San Diego               4
San Diego Volvo                 San Diego               1
Shadetree Automotive            San Clemente            2
South Bay Ford                  Hawthorne               1
Stellar Performance             Yucca Valley            1
Sunrise Automotive              Westminster             1
Tom's Master Mechanics          San Diego               3
Toyota El Cajon                 El Cajon                3
Toyota Escondido                Escondido               1
Toyota Pasadena/Scion Pasadena  Pasadena                1
Tustin Lexus                    Tustin                  2
White Automotive                La Habra                1

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