SOURCE: TrueShip

TrueShip Multi-Carrier Shipping Software

May 18, 2016 17:17 ET

Automation of Returns Preserves Customer Experience, Improves Conversions, Explains New ReadyReturns White Paper

SCOTTSDALE, AZ --(Marketwired - May 18, 2016) - ReadyReturns -- the leading maker of automated online product returns software -- has just released a new white paper that explains why automating your RMA services is the key to preserving the customer experience, securing loyalty and improving retention while simultaneously increasing conversion rates.

While some retailers offer industry-leading ecommerce returns policies for their customers, many have yet to get on board with this mantra. But new studies are showing that an overwhelming majority of consumers desire hassle-free returns from online merchants.

Part of the problem is that, up until recently, most retailers didn't have an efficient and realistic way to automate their return policy. But with newer solutions like ReadyReturns, they now can setup automated returns with custom rules on their website in just minutes.

The new white paper also sheds light on the most recent ecommerce returns statistics, highlighting what customers want from a return policy and how retailers can improve theirs by making some simple changes.

With an automated return policy in place, retailers can attract more customers and close more sales while reducing interior labor costs, improving the after-buying experience and generating digestible analytics that help them improve their bottom line.

"It's a pretty unforgiving online world for retailers these days, where consumers have unlimited shopping options that are literally just clicks away," said Michael Lazar, Director of Online Marketing at ReadyReturns. "Our newest guide helps retailers understand the most important statistics regarding these returns so they can make small changes to better benefit their bottom line and customer service model."

Read the white paper at: http://www.trueship.com/articles/why-automating-rma-services-will-win-over-more-customers.

New users can start a 30-day trial of ReadyReturns automated online retail returns software by visiting: http://www.trueship.com/products/readyreturns.

For questions or to schedule a live demo, call TrueShip toll-free at: (877) 818-7447.

About ReadyReturns

#ReturnsHappen -- ReadyReturns is a customer-facing, plug-and-play, self-service online product returns software solution. It integrates into virtually any website without any programming. ReadyReturns lets customers make returns from a website by filling out a simple form and printing the return shipping label. E-retailers set the rules of the returns, including things like return shipping and restocking fees.

Start a 30-day trial of ReadyReturns by visiting: http://www.trueship.com/products/readyreturns.

About TrueShip

#ShipSmarter -- TrueShip is the original architect of multi-carrier ecommerce shipping software. ReadyShipper shipping software integrates into the most widely used shopping carts and online marketplaces. It is an easy-to-use order fulfillment solution designed to save e-retailers time and money.

Start a 14-day trial of ReadyShipper shipping software by visiting: http://www.TrueShip.com/products/ReadyShipper.

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Contact Information

  • Press Contact
    Michael Lazar
    Director of Online Marketing
    Tel: (877) 818-7447
    Email: support@trueship.com