SOURCE: AutoSoft International

AutoSoft International

August 30, 2010 11:01 ET

AutoSoft Announces GM Service Workbench Integration

WEST MIDDLESEX, PA--(Marketwire - August 30, 2010) -  Dealer management system provider AutoSoft International ( today announced the integration of GM Service Workbench within the AutoSoft DMS. AutoSoft is the first dealer management system vendor to receive the GM Service Workbench certification. The new integration eliminates the hassle of using multiple applications and provides a simplified user interface for service personnel.

AutoSoft is an endorsed GM Integrated Dealer Management System (IDMS) provider.

GM Service Workbench is a vital application that integrates with the AutoSoft DMS allowing service departments to easily access customer and vehicle information. Service writers can create repair orders and access GM Service Workbench information through one simple application.

GM Service Workbench adds more value to dealerships by simplifying the service repair order process. Previous to the integration of GM Service Workbench, service writers had to use multiple applications resulting in longer write-up time. With the integration of GM Service Workbench, current and future AutoSoft DMS customers can write faster repair orders, capitalizing on missed revenue and relationship building opportunities.

From the DMS, service writers can validate customer and vehicle information, including recalls and warranty information. Sales leads can be captured easier and faster leading to increased dealer revenue.

The addition of GM Service Workbench to the AutoSoft DMS provides dealers an interactive menu from which to consult and sell customers various services. The menu promotes interaction between service writers and customers by presenting recommendations for car maintenance and service on an easy-to-read on screen.

With the integration of GM Service Workbench to the AutoSoft DMS, dealerships can see an increase in:

  • Repeat customer business
  • Customer retention
  • Parts and service sales
  • Customer satisfaction
  • Regularity of vehicle maintenance

About AutoSoft International
AutoSoft International is the most likely to be recommended dealer management system vendor according to NADA's bi-annual survey of dealership system providers. The company, headquartered in West Middlesex, PA, has been serving the needs of auto retailers for more than 20 years. The third-largest DMS system provider, AutoSoft provides world-class support and an innovative product suite, resulting in maximum efficiency and profitability for any size dealership.

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