SOURCE: Autotask Corporation

Autotask Corporation

October 05, 2009 11:21 ET

Autotask Breaks Entry Barrier to World-Class Business Management Software With Its Own 'Stimulus Package'

Autotask Go! Now Dropped to a Single User License for IT Consultants, Start-Up Managed Service Providers and IT Service Providers Starting at $29 in the U.S. and £25 in the U.K.

EAST GREENBUSH, NY--(Marketwire - October 5, 2009) - Breaking the entry barrier to the industry's best IT business management software, Autotask Corporation today announced its own "stimulus package" for IT consultants, start-up Managed Service Providers (MSPs) and IT professionals.

Effective immediately, the minimum user amount for Autotask® Go!, the company's fully hosted service management software, was dropped to a single user license priced at $29 in the U.S. and £25 in the U.K. Through this new "stimulus package," new or start up IT professionals can access the industry's only IT business management platform hosted in the cloud and upgrade their IT service management capabilities.

"As the recession winds down, innovation is on the rise and new MSPs and IT service providers can position themselves to capitalize on the economic expansion that is sure to come," says Autotask CEO Bob Godgart. "We've eliminated any barrier to gaining access to the industry's best IT business management platform. Now, our up-and-coming customers can have the advantage of best-practice business management techniques and services used by larger shops, while jump starting their new IT service initiatives."

Despite the lower cost, Autotask Go! features powerful Professional Service Automation (PSA) functionality not found in competing products:

--  Universal Ticket Sharing system for outsourcing to anyone at anytime
--  Industry's only true, referential Knowledgebase built inside every
    service ticket for instant access to a robust search algorithm returning
    the best results based on context, relevancy and other factors
--  Service Level Management tool to manage and track against any
    conditions set forth in client agreements
--  Comprehensive LiveReports engine delivering line level detail and
    custom IT service reporting for everyday use or to assist in quantifying
    service value
--  Connect with 30,000 peers actively exchanging ideas and best practices
    within Autotask's online CommunITy
--  Autotask Academy offering the industry's largest PSA database of
    business-building tips and resources, and continuing IT education provided
    by Autotask's professional services team
    

Autotask Go! helps IT service providers run their businesses more efficiently and improve profitability by organizing people and automating processes. Inside Autotask, users have instant access to a fully functional CRM system to manage customer information, in addition to multiple ways to keep track of workflow, communicate status against service requests and bill services in real time. Most importantly, Autotask customers have unprecedented insight into the profitability of their service contracts and business end customers.

Autotask Go! is a global IT management product used by service and solution providers doing business in more than 30 countries. It is integrated with many locally based IT and Managed Service vendor solutions, saving global IT professionals time and money. Alex Caplan is managing director of Synergy Associates of London. "From our experience, we've had Autotask Go! more than pay for itself every month since we started using it," he said. "This is how I know it is money well-spent."

The new single-user license version of Autotask Go! is available now and priced at $29 in the U.S. and £25 in the U.K. For more information go to www.autotask.com or call (518) 720-3500.

About Autotask Corporation

Autotask is the No. 1 IT business management platform offering a better way to sell, deliver, and manage a portfolio of IT services. Delivered through a robust cloud-based infrastructure and accessible from literally any PC connected to the internet, Autotask gives an IT service business access to and control over all critical business processes.

Service providers use the Autotask platform internally to manage their contacts, sales opportunities, contracts, projects, service tickets, to-dos, notes, time entries, expenses, inventory, invoices and reports. Autotask also offers a powerful interface to manage outsourced work, collaborate with clients, and network online with peers.

Autotask®, Autotask Go!®, Autotask Pro® are registered trademarks Autotask Corporation. All other trademarks mentioned in this document are the property of their respective owners.

Contact Information

  • Media Contact:
    Jennifer Anaya
    iD8 Marketing Strategy (for Autotask)
    +1.714.335-5344
    Email Contact
    AIM: JenniferiD8