SOURCE: Autotask Corporation

Autotask Corporation

January 05, 2011 09:21 ET

Autotask Corporation and Cloud Service Depot Announce Data Services Integration

Leading Master MSP Delivers Automated Data and Ticketing Integration for Autotask Users

LOS ANGELES, CA--(Marketwire - January 5, 2011) - Cloud Services Depot, a distributor of private-label services for IT solutions resellers, today announced data integration services for Managed Services Providers (MSPs) that use Autotask, the world's leading hosted IT Business Management software. The new data integration service allows MSPs to manage their remote Network Operating Center (NOC) services from within the Autotask software platform. Autotask will host a joint webinar with Cloud Services Depot on Jan. 18, 2011 at 1:00 p.m. EST U.S. to showcase the integration and its benefits.

"We're excited to introduce Cloud Services Depot services to our community," says Mark Crall, executive director of Business Development at Autotask. "Now the thousands of MSPs who rely on Autotask can route tickets directly from their Autotask system to the Cloud Services Depot NOC team. It's like adding a 24/7 engineering team to their companies." 

The partnership is unique in that Cloud Services Depot and Autotask have automated the data synchronization, removing the costly labor associated with managing multiple service partners and platforms. This innovative solution aligns the interests of Cloud Services Depot and Autotask Corporation with the IT channel to maximize managed services revenue while reducing service delivery costs -- creating a win-win-win solution for all parties. 

"By developing an automated integration with Autotask, MSPs can manage multiple service partners from within a single application," says Frank Hughes, CEO of Cloud Services Depot. "The Autotask platform supports the complex integration required by many MSPs and we are proud to take full advantage of it."

The new data integration gives the Autotask users a turnkey partner for delivering a broad range of managed services. In addition to the remediation of an unlimited number of alarms, alerts and tickets, the NOC Services offered include best practices for managing remote devices and networks. Cloud Services Depot is the only Master MSP with such sophisticated tools supported by industry-standard best practices.

The Autotask integration is available free of charge to all Cloud Services Depot resellers who use Autotask to manage their IT businesses. IT Services Professionals, VARs and MSPs can purchase NOC Services exclusively from Cloud Services Depot at http://www.CloudServicesDepot.com

About Cloud Services Depot
Cloud Services Depot leads the way in the technology industry as a neutral, multi-vendor business partner for Managed Services Providers. Cloud Services Depot offers resellers, consultants and Managed Services Providers (MSPs) a chance to develop recurring revenue by reselling private-label SaaS and Cloud-based solutions without providing any up-front investments or long-term commitments.

In addition to best-of-breed SaaS and Cloud-based solutions, Cloud Services Depot offers private-label NOC, Help Desk and Project services that help Managed Services Providers deliver an unparalleled set of software, service and expertise to their clients. Managed Services Providers have the flexibility to brand, market, price, sell and support the Cloud Services Depot services in any manner they choose. 

About Autotask Corporation
Autotask Corporation provides the world's leading hosted IT Business Management software built specifically for VARs, MSPs, and other technology solution providers to help them run their businesses better. The company's product line includes the Autotask Professional Services Automation (PSA) software, and the VARStreet family of advanced quoting and e-Commerce tools. All products work together seamlessly, and are available on demand to help IT solution providers to sell, implement, deliver and bill their technology products & services. For more information about Autotask Corporation and products, please visit http://www.autotask.com or call 518-720-3500. Or, follow us on:
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Autotask® and VARStreet® are registered trademarks of Autotask Corporation. All other trademarks mentioned in this document are the property of their respective owners.

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