SOURCE: Autotask Corporation

Autotask Corporation

Autotask Corporation

December 17, 2009 10:30 ET

Autotask Launches Exclusive Technology Platform for 1nService

IT Business Management Leader Develops Customized Autotask® Cloud Platform to Broker High End IT Integrator and Services Partnerships

EAST GREENBUSH, NY--(Marketwire - December 17, 2009) - Cloud-based IT services management pioneer, Autotask Corporation, today announced the launch of an exclusive IT services platform for 1nService, the leading international community of advanced technology integrators with $1.5 billion collective sales globally.

The new Autotask® technology platform used by 1nService enhances its member to member network focused on delivering high end IT services partnering engagements among its membership of more than 40 solution providers doing business in 125 locations throughout North and South America, Europe, and Asia. The companies teamed up to develop a better way to exclusively manage 1nService's network of centralized IT service engagements. From the initial sales inquiry, to negotiation, to contract acceptance, to services provisioned and projects billed, Autotask provides 1nService a consistent, centralized service platform for members to engage with members and deliver IT solutions worldwide.

"Autotask offers 1nService a dynamic way to partner and scale their growing network in the cloud," says Bob Godgart, Autotask CEO. "The Autotask 1nService platform gives members an intuitive way to capture new revenue, expand their service capabilities, improve service delivery, and deliver a high level of consultative IT advice in a more predictable fashion. Our proven IT business management system is based on ITIL best practices and ongoing feedback from Autotask's 30,000-strong user CommunITy."

For more than 13 years, 1nService has been a collaborative, member-led organization focused on commerce, as well as providing sophisticated IT solutions and high end data center integration. "Autotask gives our network a conduit to collaborate more closely and spark new commerce growth," says Paul Cronin, CEO of 1nService. "Not only is Autotask's proven and reliable infrastructure the right fit to manage IT Service engagements globally, it allows us to more aggressively expand our global commerce highway. Autotask is the right partner to take our network to the next level and deliver a stronger ROI for our members."

Operating as the foundation for 1nService's collaborative community, the Autotask platform allows 1nService to centrally manage member to member partnerships in a trusted process to deliver IT services and guarantee a high quality of delivery to business clients and end users. Through Autotask's private and public cloud, users can share service tickets universally between member partners connect one-on-one more efficiently with their own clients. Finally, Autotask will offer each 1nService member organization access to its Autotask Academy for in-depth training and support, as well as a direct link into Autotask's vast online CommunITy exchange.

1nService will use the new exclusive platform to provide oversight on collaborative service engagements, manage service pricing structures, provide sales support and set policies to reinforce 1nService's high quality control over the network's service delivery.

About 1nServiceTechnology Enabled Business Solutions

1nService is the leading international community of advanced technology integrators, that through collaboration and partnership, delivers high-value technology systems and solutions that solve businesses most pressing needs. The 1nService community's $1.5 billion combined global sales, offers great leverage in applying the collective skills of members to deliver any technology, anywhere, anytime. 1nService members receive tremendous access to new customers, markets, sales opportunities, and collaborate through best practice sharing. The collective strength of 1nService allows its members to compete against the largest integrators. 1nService is the community leading the next generation of technology delivery and service. For membership information visit www.1nService.com or call 800-457-0546.

About Autotask Corporation

Autotask is the No. 1 IT business management platform, offering a better way to sell, deliver, manage, and bill an IT services portfolio. Autotask gives its users complete control over all their critical business processes, delivered through a robust cloud-based infrastructure, and accessible on demand from literally any PC connected to the internet.

Service providers use Autotask internally to manage their contacts, sales opportunities, contracts, projects, service tickets, to-dos, notes, time entries, expenses, inventory, invoices and reports. They also use it externally to manage outsourced work, collaborate with clients, and network with their peers. For more information, go to www.autotask.com or call (518) 720-3500.

Contact Information

  • Contact:
    Jennifer Anaya
    iD8 Marketing | Strategy (for Autotask)
    +1.714.335-5344
    Email Contact
    AIM: JenniferiD8