SOURCE: Autotask Corporation

Autotask Corporation

January 13, 2010 08:00 ET

Autotask Selected Best Channel Vendor 2010

Autotask Earns High Marks From Business Solutions Magazine for Service Support and Product Reliability

EAST GREENBUSH, NY--(Marketwire - January 13, 2010) - Autotask Corporation, the number one provider of web-based IT Services Management Software, is pleased to announce that it has been selected "Best Channel Vendor" for 2010 by Business Solutions Magazine (BSM). An astounding total of 12,073 votes were cast by over 1,354 VARs, integrators and solution providers, and Autotask received extremely high ratings in the category of Managed Services for their exceptional service and Professional Service Automation (PSA) product reliability.

"I'm proud to say that this year's special report on Channel Vendors is even better than last year's due to improvements made based on feedback from resellers," said Sue Bresee, publisher, BSM. "VARs were asked a variety of questions during the survey based on service and support, product features and reliability, and more. The top 15 percent of vendors in each surveyed technology category were selected as Best Channel Vendors."

The high ratings and comments that Autotask received from numerous VARs were based on the company's unique Managed Services products that offer more control over the business, less hassle with back-end management, and improved workflow and communications with customers, partners and peers.

"We went from a paper solution to an integrated PSA system in just under 90 days," says Andy Harper, CIO, Gaeltek. "It has saved us thousands in what would have been missed billings and under-reported time."

Only Autotask provides an unprecedented cloud PSA platform in which managed service providers (MSPs) and IT service providers can easily run their business. The platform allows more control over all of their critical business processes, delivered through a sturdy cloud computing infrastructure, and accessible on-demand from virtually any PC connected to the Internet. Users can connect in real-time to employees, clients, partners and vendors using a single dashboard. Autotask's cloud platform also allows for universal sharing of service tickets between service providers and provides direct connections to clients and contractors through a secure portal. The IT service management system also features the most innovative use of business-related social networking among the more than 30,000 users through its online Autotask CommunITy, built right inside the Autotask cloud.

Autotask CEO, Bob Godgart, believes the recognition from VARs speaks for itself. "The selection of Autotask as Best Channel Vendor by the readers of Business Solutions Magazine is very rewarding," he said. "We feel that our PSA platform is the best in the industry, and we are dedicated to developing new and innovative products in order to provide our customers with everything they need to profitably manage and grow their entire IT service business. This award confirms that we're on the right track for 2010."

About Autotask Corporation

Autotask is the #1 IT business management platform offering a better way to sell, deliver, and manage a portfolio of IT services. Delivered through a robust cloud-based infrastructure and accessible from literally any PC connected to the internet, Autotask gives an IT service business access to and control over all critical business processes.

Service providers use the Autotask platform internally to manage their contacts, sales opportunities, contracts, projects, service tickets, to-dos, notes, time entries, expenses, inventory, invoices and reports. Autotask also offers a powerful interface to manage outsourced work, collaborate with clients, and network online with peers. For more information, go to or call (518) 720-3500.

Contact Information

  • Media Contact:
    Jennifer Anaya
    iD8 Marketing | Strategy (for Autotask)
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    AIM: JenniferiD8