SOURCE: Avangate

Avangate leader in Digital Commerce solutions

June 30, 2016 10:56 ET

Avangate Ranked "High Performer" in Spring 2016 G2 Crowd E-Commerce Platform Software Grid(SM)

Digital Commerce Provider Earned Strong Customer Satisfaction Marks

REDWOOD CITY, CA--(Marketwired - June 30, 2016) - Avangate, the modern digital commerce solution provider trusted by thousands of software, SaaS and online services companies to grow their businesses worldwide, today announced that it was named a "High Performer" in the Spring 2016 G2 Crowd E-Commerce Platform Software Grid(SM), published on June 16, 2016.

Avangate's industry presence and positive customer ratings, with 96 percent of users rating it 4 or 5 stars, combined to keep the company in the "High Performer" quadrant of the G2 Crowd Grid for the second consecutive year. The grid evaluated 21 products out of the 129 listed in the E-Commerce Platform category and is based on more than 590 customer reviews. Each ranked product needed ten or more reviews to qualify for inclusion.

Third-party review sites are gaining traction as business professionals look for objective, peer-to-peer reviews on the software and services they are using. According to G2 Crowd, reviewers are more likely to recommend products with a quality of support rating of 85 percent or higher than products below that mark.

"We are extremely proud of our rating as High Performers in the G2 Crowd E-Commerce Platform grid, especially as it reflects the high level of satisfaction our clients get from the Avangate service and the strength of our platform," said Erich Litch, Avangate's Chief Revenue Officer.

"G2 Crowd's recent E-Commerce Platform Software report features Avangate as a high performer on the Grid," said Marty Duffy, Director of Research for G2 Crowd. "Eighty-eight percent of users indicate that they believe Avangate is headed in the right direction and identify their supported languages and currencies, as well as their affiliate program, as highlights of the product. These professionals recommend Avangate to potential users because of the software's support for digital sales. Overall, reviewers said they would be likely to recommend Avangate at a rate of 91 percent".

Compiled based on a combination of customer satisfaction data reported by authenticated users and market presence determined from social and public data ratings, G2 Crowd ratings offer a unique affirmation of a company's leadership in the market and popularity with customers. To understand the complete customer perspective, G2 Crowd examines transparent, unbiased user ratings of solution features, as well as the total number of reviews within a specific category. Market presence is evaluated based on various factors, including number of employees, social impact, market share, momentum, revenue, employee satisfaction and revenue growth.

To learn more about this report, visit the G2 Crowd Spring 2016 E-Commerce Platform Software Grid(SM) or their live Grid for this category.

About G2 Crowd

G2 Crowd, the world's leading business software review platform, leverages more than 80,000 user reviews to drive better purchasing decisions. Technology buyers, investors, and analysts use the site to compare and select the best software based on peer reviews and synthesized social data. Monthly more than a half-million people visit G2 Crowd's site. Co-founded by the founder and former executives from SaaS leader BigMachines and backed by roughly $12 million in capital, G2 Crowd aims to bring authenticity and transparency to business technology research.

For more information, go to www.G2Crowd.com.

About Avangate

Avangate, a Francisco Partners portfolio company, is the digital commerce provider that enables the new services economy, helping Software, SaaS and Online Services companies to sell their products and services via multiple channels, to acquire customers across multiple touch points, to increase customer and revenue retention, to leverage smarter payment options, and to maximize sales conversion rates. Avangate's clients include ABBYY, Absolute, Bitdefender, Brocade, FICO, HP Software, Kaspersky Lab, Telestream and many more companies across the globe.

More information can be found on www.avangate.com.

Contact Information

  • Media Contact
    Delia Ene
    Avangate
    Tel: +31 20 890 8080 ext: 4654
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