SAN RAMON, CA--(Marketwired - Mar 27, 2014) - Avatier Corp., a leader in risk-driven identity management software, provides advice on attendee preparation for the 24th annual HDI conference and Expo next week April 1-4 at the Gaylord Plaza hotel in Orlando.
"I thought it would be wise to remind everyone about the importance of thinking holistically when choosing solutions that can help improve service desk operations," comments Ryan Ward, Avatier's CISO in today's blog "Attend HDI with a Focus on the Identity". He goes on to stress that attendees would be wise to think about how various vendor solutions can benefit not only them but the business as a whole. "In some situations, a slight upgrade or change in a solution choice could solve broader organizational issues resulting in a more simplified environment and ultimately lower costs that are shared across divisions," he adds.
"Think of the latest identity management solutions, for example, as a Service Catalog on steroids," he suggests. "The right solution can receive requests from the business and automate the execution of the requests across your core systems."
He concludes by recommending that attendees poll other IT leadership and business users who make the most common requests inside the company. Ask them about their needs around access, assets and services. "This will arm you with a broader business knowledge to help you evaluate all the possibilities on the Expo floor," he concludes. Avatier will be at booth #424 in the Expo Hall during HDI.
Avatier is the identity management company designed for business users. We automate and unify enterprise operations by standardizing business processes with an IT store. Our IT service catalog creates a single system of record for access requests and IT audit.
Our easily extensible identity management system lowers operational costs and provides corporate governance visibility. Avatier automates workflow and compliance reviews to reduce IT governance risks.
Founded in 1997, Avatier is headquartered in the San Francisco Bay area with offices in Chicago, Dallas, New York, Washington DC, and Sydney. Our products operate globally for customers like Marriott,Starbucks and hundreds more. For more information, please visit www.avatier.com and follow @Avatier on Twitter.