SOURCE: Avaya

Avaya

January 29, 2018 10:00 ET

Avaya Engage 2018 Reveals Avaya's Vision for the Next Wave of Digital Transformation

Over 3,000 gather in New Orleans to explore the future of business communications

NEW ORLEANS, LA--(Marketwired - January 29, 2018) - Avaya ENGAGE -- Today Avaya (NYSE: AVYA), a leading global business communications company, kicked off its annual conference with over 3,000 partners and customers who came to explore the future of business communications, customer experience and collaboration technologies. Representatives from some of the world's leading companies are gathered to learn about solutions that incorporate artificial intelligence, automate workflows, turn data into insights and shape the connected world.

Avaya ENGAGE® 2018 comes at an exciting time, following the company's restructuring and launch as a publicly traded company. With a new board of directors, a new management team and significant momentum, the company is building on its leadership positions in Contact Center (CC) and Unified Communications (UC) while increasing investments in technologies that will meet the expanding needs of its customers and drive growth for Avaya and its partners.

"Avaya Engage 2018 comes at the beginning of a new journey for Avaya," said Jim Chirico president and CEO of Avaya. "We're stronger than ever and making the investments necessary to harness powerful technologies like cloud, artificial intelligence and the Internet of Things that can change the game for our customers. At the same time, we are renewing our focus on customer and partner collaboration to lead our industry's digital transformation. We will do this by shaping connections and delivering the experiences our customers expect."

Avaya is the most trusted name in CC and UC, holding over 6,000 patents, and boasts a team of more than 2,000 engineers driving innovations designed to help customers succeed in their digital transformations. In fact, during fiscal year 2017, the company signed more than 4,000 new customers seeking to leverage the power of Avaya.

"Avaya is the company best equipped to enable customers and partners to stay relevant and build a competitive advantage in our increasingly connected world," said Laurent Philonenko, senior vice president and general manager, Solutions and Technology, Avaya. "No one has more innovation expertise than Avaya when it comes to helping our customers leverage new technologies to optimize their contact center, unified communications and collaboration. At the same time, our open platforms and expanding community of technology partners makes it easier than ever to integrate these new innovations and technologies with Avaya solutions."

Just as Avaya has successfully transformed from a hardware-centric to a software and services company, the company is accelerating its cloud efforts with a newly formed Cloud business led by industry veteran Mercer Rowe.

"A lot of people think about cloud as a delivery model and a technology paradigm shift. But I think of it more as a philosophy to give customers exactly what they want in the way they want it," said Rowe, senior vice president and general manager, Cloud. "Every product we develop going forward will be developed for the cloud first, and then deployed on customer premises, in the cloud, or in a hybrid environment, delivered by Avaya and our partners. It's about choice and flexibility, delivering the same great experience with Avaya solutions, and providing a platform for continuous innovation. In the end, it's about extending trusted relationships with our customers and helping them achieve their business goals."

Hosted by Avaya and the International Avaya User Group (IAUG), Avaya ENGAGE® is the premier event for the future of communications experience and its impact on digital transformation. Attendees have access to workshops, inspirational speakers, and content experts designed to help organizations on their digital transformation journey. For more information, visit Avaya Engage 2018.

The general session keynotes will stream on Facebook Live from Avaya's Facebook page, with replays available on Avaya.com. The general sessions are:

  • 9-11 a.m. CT, Monday, Jan. 29
  • 9-10:30 a.m. CT, Tuesday, Jan. 30
  • 9-10:30 a.m. CT, Wednesday, Jan. 31

About Avaya

Avaya (NYSE: AVYA) enables the mission critical, real-time communication applications of the world's most important operations. As a global leader in delivering superior communications experiences, Avaya provides the most complete portfolio of software and services for contact center and unified communications -- offered on premises, in the cloud, or a hybrid. Today's digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.

Cautionary Note Regarding Forward-Looking Statements

This document contains certain "forward-looking statements." All statements other than statements of historical fact are "forward-looking" statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "our vision," "plan," "potential," "preliminary," "predict," "should," "will," or "would" or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to, expected cash savings and statements about growth, exchange listing and improved operational metrics. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company's Registration Statement on Form 10 filed with the Securities and Exchange Commission, may cause its actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company's filings with the SEC that are available at www.sec.gov. The Company cautions you that the list of important factors included in the Company's SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.

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Source: Avaya Newsroom