BASKING RIDGE, NJ--(Marketwire - March 2, 2009) - New applications and devices provide
business users with greater flexibility and more efficient business
communications while lowering the cost of operation to the enterprise,
Avaya announced today. In several
industry firsts, Avaya is delivering a range of
unified communications
technologies to enable employees to be more productive, including the
first media phone for enterprises, new low-power phones,
wireless-to-cellular mobile integration with DiVitas Networks, and a USB
stick that enables users to instantly make any compatible desk phone within
the company their own.
"Employee productivity can largely depend on their experience with the
communications device at hand. An enterprise-class, software-driven device
provides the flexibility to meet current and changing roles, tasks,
locations, etc., and take on a broader function within the communications
spectrum," said Michael Frendo, vice president and general manager, Unified
Communications for Avaya. "Avaya's strength is in understanding the range
of communication needs within the enterprise, and providing a seamless,
integrated experience across different business users, locations and
technologies."
The new technologies announced today include:
Additions to the
Avaya one-X® series desk phones: Avaya has extended its line of
office desk phones to set a new direction for the enterprise desk phone
industry.
The Avaya 9670G desk phone is the world's first media phone for
enterprises. A media phone is a cross between a telephone and PC, allowing
direct access to applications and Internet-based information through a
large color touch screen with a high-quality phone. Similar in concept and
use to popular mobile devices, the 9670G boasts a large, color home screen
that provides one-touch access to people, information and tools.
Applications embedded in the device give users useful options when the
phone is idle, such as access to a full QWERTY keyboard, weather
conditions, calculator, and more. New applications can also be downloaded.
The high performance screen enables users to simply scroll through contacts
and directories, and eliminates unnecessary buttons for a cleaner
appearance. (Download photos at
http://www.flickr.com/photos/avaya/)
In addition, the Avaya 9620L desk phone has been designated as a PoE Class
1 phone, meaning that average power consumption is only 2.2 watts, compared
to similar models that average 6.3 to 12.0 watts. For the entire Avaya
one-X desk phone line, color displays are now available and a new release
of downloadable software expands their value with a number of features that
increase user productivity, personalization and management.
In the City of South Portland, Maine, department heads have already been
using the new Avaya 9670G media phones. The sleek, appealing design has
attracted a lot of attention, and IT Director, Shawn Pennington, views them
as more than simply phones.
"We see a lot of possibilities with the new Avaya desk phones," said
Pennington. "The downloadable applications make these phones more
functional, and they will become an integral part of our offices as well as
useful in public places for informational purposes. The color touch screen
is great -- the matrix is extremely accurate and easy to use. This is the
wave of the future."
DiVitas Networks integration with Avaya Communication Manager and Modular
Messaging: In another industry first, DiVitas Networks' Mobile UC solution
now integrates with Avaya Communication Manager and Avaya Modular Messaging
to offer a best-in-class dual-mode solution. The DiVitas Mobile UC solution
enables mobile employees to move seamlessly between their campus-based,
wireless networks and cellular networks. Currently available for Symbian or
Windows Mobile dual-mode handsets, the DiVitas Client is an easy-to-use
interface that sends and receives calls via the Avaya communications
network, and provides one number reach, mid-call management, presence
availability, access to corporate directories, and more. In addition, the
DiVitas integration with Modular Messaging allows users to visually
retrieve their Avaya voicemail through the DiVitas Client through a single
voice mail box. Integration with the Avaya Modular Messaging server is
included at no additional charge.
CSX Corporation, based in Jacksonville, Fla., is one of the nation's
leading transportation companies, providing rail-based transportation
services. The company has integrated the DiVitas Mobile UC solution with
Avaya Communication Manager and looks forward to extending that value with
Avaya's unified messaging.
"We rely on our combined DiVitas Mobile UC and Avaya Communication Manager
solution to keep our rail operations personnel reachable at all times,"
said Dori Meade, senior telecom architect for voice systems at CSX.
"However, occasionally an important call will still get sent into
voicemail. The DiVitas integration with Avaya's visual voicemail will
further enable our operations personnel to quickly respond to urgent
messages from their DiVitas handset."
DiVitas Networks is a member of the Avaya DevConnect program -- an
initiative to develop, market and sell innovative third-party products that
interoperate with Avaya technology and extend the value of a company's
investment in its network.
MyPhone USB Drive: Employees can increase their mobility within the
enterprise and make any compatible phone on the network their personal
business phone anytime with this USB stick. With MyPhone, users can have
their identity, associated features and preferences become instantly
available on the nearest phone while in alternate locations, such as a
hoteling station, conference room or visitor's office, for example. All
calls directed to their extension number will ring at the phone currently
in use. Users can personalize their phone using the display of the phone
as a digital picture frame displaying photos stored on the USB stick.
About Avaya
Avaya is a global leader in enterprise
communications systems. The company
provides unified communications, contact centers, and related
services directly and through its channel
partners to leading businesses and organizations around the
world. Enterprises of all sizes depend on Avaya for state-of-the-art
communications that improve efficiency, collaboration, customer service and
competitiveness. For more information please visit
www.avaya.com.
About DiVitas Networks
Founded in 2005, DiVitas Networks has rapidly become the leader in Mobile
Unified Communications. DiVitas offers the first solution to mobilize
corporate voice and messaging (deskphone, voicemail, IM, contacts and
Presence) for businesses by unifying them onto a smartphone. DiVitas'
Environment Aware™ seamless roaming enables its solution to operate
transparently over cellular or WiFi or both. DiVitas provides organizations
complete management and control over its mobile solution by providing IT
the ability to track usage, customize features and implement
policies. Headquartered in Mountain View, California, DiVitas Networks is
backed by Clearstone Venture Partners, Menlo Ventures and SVB Capital.
More information is available at
www.divitas.com.
KEYWORDS
BUSINESS PHONE SYSTEM,
AVAYA,
BUSINESS COMMUNICATION,
SMALL BUSINESS PHONE SYSTEMS,
PRODUCTIVITY,
AVAYA PHONE,
COMMUNICATION TECHNOLOGY,
BUSINESS PHONE SERVICE,
BUSINESS PHONE SYSTEM,
AVAYA PHONE SYSTEMS,
AVAYA PHONE EQUIPMENT,
BUSINESS COMMUNICATION SOLUTION,
AVAYA COMMUNICATION
Contact Information: Media Inquiries:
Deb Kline
908-953-6179
klined@avaya.com