SOURCE: Avaya Inc.

October 17, 2008 12:01 ET

Avaya Names All Business Communications as the 2008 SMB BusinessPartner of the Year for North America

BASKING RIDGE, NJ--(Marketwire - October 17, 2008) - Avaya, a leading global provider of business communications applications, systems and services, today announced that All Business Communications (ABCNA) of Waltham, Mass., has been named the 2008 SMB BusinessPartner of the Year for North America. The award honors the leading member of the Avaya BusinessPartner program demonstrating significant revenue performance, technical expertise and overall growth in the Small to Mid-size business segment during the past year.

The award was recently presented at the Avaya Global Sales and Partner Conference in National Harbor, Md.

"The Avaya SMB BusinessPartner of the Year designation recognizes a company's commitment to the needs of the SMB market and a focus on delivering value, innovation and service to Avaya customers," said Carol Giles Neslund, vice president, North America Channels, Avaya. "ABC delivers on all counts -- they are the kind of channel partner that we take pride in knowing they represent Avaya to our customers."

In 2008, ABC achieved more than 25 percent growth in revenue from Avaya SMB solutions and 63 percent growth in sales of Avaya SMB Services.

"As an organization, we are extremely proud to be recognized within such a strong community of Avaya BusinessPartners nationwide," said Ed Lennon, President and CEO All Business Communications. "I believe that Avaya has the best SMB solutions within a competitive market, and to be considered the top Avaya BusinessPartner is testament to our organization's work ethic, technical expertise and customer satisfaction. I am truly impressed with Avaya's direction and look forward to continued success in 2009."

All Business Communications was the first Avaya BusinessPartner to earn the designation of "SMB Expert" on January 11, 2006. SMB Expert meets Avaya's most stringent criteria in technical expertise, customer support and satisfaction as measured by an independent organization. The SMB Expert Certification signifies that All Business Communications employs a staff of the highest caliber which manifests itself through comprehensive consultation and an industry leading implementation process.

About All Business Communications

All Business Communications, Inc. is a certified member of the Avaya BusinessPartner program. All Business Communications specializes in the design, implementation, and support of integrated communication solutions nationwide. All Business Communications has achieved "SMB Expert" status which is Avaya's highest level of certification in the small and medium business (SMB) sector. This was accomplished through unparalleled customer service, product knowledge, and technical expertise in the market. For more information visit www.abcna.com

About Avaya

Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than 1 million businesses worldwide, including more than 90 percent of the FORTUNE 500®, use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies, small to large. For more information visit the Avaya Web site: http://www.avaya.com.

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