BASKING RIDGE, NJ--(Marketwire - Oct 15, 2012) -
- Annual report's evaluation based on 'Ability to Execute' and 'Completeness of Vision'
- Key corporate telephony trends highlighted by report include session management, virtualization and bundling of telephony with advanced capabilities
Avaya, a global provider of business communications and collaboration systems and services, today announced it has been positioned as a Leader in the recently published 2012 Gartner Magic Quadrant for Corporate Telephony(1). In the report, Avaya was named a leader based on the Magic Quadrant's two main criteria: 'Ability to Execute' and 'Completeness of Vision.'
The Gartner Magic Quadrant for Corporate Telephony reviews technology vendors that design, manufacture and distribute a combination of hardware or software solutions for corporate telephony. These architectures focus on either centralized or distributed premises-based platforms that are dedicated for use by a single company, whether provisioned as stand-alone or as part of a unified communications (UC) suite.
Avaya's corporate telephony solutions are driven by Avaya Aura®, a highly-evolutionary, next-generation communications platform for real-time collaboration and customer experience management. The inclusive Avaya Aura platform supports SIP architectures and virtualization technologies to simplify network management and reduce infrastructure costs. Other components in Avaya's corporate telephony portfolio include Avaya Aura Session Manager, enabling selective location-independent deployment of UC applications, and Avaya Agile Communication Environment™ (ACE), which links business systems to communications infrastructure in a simple, open way.
The Gartner Magic Quadrant report also highlights key trends occurring in the corporate telephony market today including: The increasing number of companies using session management capabilities to support policies for routing sessions between networks and endpoints; The topic of virtualized telephony environments gaining popularity among enterprises; and vendors increasing the bundling of communications to not only include voice, but also presence, IM, conferencing and mobility.
In addition to its citation in the Gartner Magic Quadrant report for Corporate Telephony, Avaya was also recently named a Leader in the firm's Magic Quadrant reports for unified communications and contact centers, cited for both 'Ability to Execute' and 'Completeness of Vision' in these markets.
"Avaya's communications and collaboration platform is built to provide businesses with a solid, secure and interoperable infrastructure that is easy to manage and support, while addressing the rapidly shifting needs of today's workforce. Our solutions will continue to evolve with a rapidly-shifting business landscape -- which is increasingly defined by real-time collaboration, advanced mobility and 'Bring Your Own Device' (BYOD) models -- in order to help companies remain agile and achieve their communications objectives."
--Gary E. Barnett, senior vice president & GM, Collaboration Platforms
2012 Gartner Magic Quadrant for Corporate Telephony
2012 Gartner Magic Quadrant for Unified Communications
2012 Gartner Magic Quadrant for Contact Centers
Tags: Avaya, unified communications, business collaboration, Avaya Aura, enterprise communications, Gartner, Gartner Magic Quadrant
About the Gartner Magic Quadrant
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit www.avaya.com.
Certain statements contained in this press release are forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these expectations, assumptions, estimates and projections are reasonable, such forward looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, please refer to Avaya's filings with the SEC that are available at www.sec.gov/. Avaya disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
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(1) Gartner Report: Magic Quadrant for Corporate Telephony, 9/17/2012, G00230940 Analysts: Jay Lassman, Geoff Johnson, Steve Blood