SOURCE: Avenda Systems

Avenda Systems

January 24, 2011 06:40 ET

Avenda Systems Named Finalist by Info Security Products Guide in Multiple Customer Support Awards Categories

Info Security Products Guide's Global Excellence Awards to Recognize Industry's Leading Security Vendors at the RSA Conference 2011 in San Francisco

SANTA CLARA, CA--(Marketwire - January 24, 2011) - Avenda Systems, the leader in identity-based network access security, today announced that its Customer Support Organization has been named as a finalist in multiple 2011 Global Excellence Award categories for its outstanding customer service and support programs. The prestigious Global Excellence Awards recognize security and IT vendors with advanced, ground-breaking products and solutions that are helping set the bar higher for others in all areas, including support.

Avenda's Customer Care Team was named as a finalist for the Best Support Team of the Year Award and Best Customer Satisfaction of the Year Award. To learn more about Avenda's Support, Training and Customer Assurance programs:

"I've been most impressed with the quality of Avenda's professional service and technical support," said John Call, Systems and Network Analyst, BYU-Hawaii. "Avenda's support team has demonstrated a sincere concern for the success of our project, and has exceeded my expectations in their responsiveness and skills."

Avenda's award winning eTIPS policy and AAA platform provides customers with a full service solution for authenticating users and devices, while providing next-generation levels of visibility and control of all access transactions. Members of Avenda's support team will be at the upcoming RSA Conference from Feb. 14 - 17 in Avenda's Booth (No. 318) to help all comers with any network access security questions.

"Being recognized by our customers and Info Security Products Guide is a tribute to our Support Team's dedication," commented Trent Fierro, Director of Marketing at Avenda. "Existing and potential customers repeatedly let us know that our customer support team is one of the best that they've ever worked with before and after a purchase."

About Info Security Products Guide Awards
Info Security Products Guide sponsors leading conferences and expos and plays a vital role in keeping end-users informed of the choices they can make when it comes to protecting their digital resources. It is written expressly for those who are adamant on staying informed of security threats and the preventive measure they can take. You will discover a wealth of information including tomorrow's technology today, best deployment scenarios, people and technologies shaping info security and market research that facilitate in making the pertinent security decisions. The Info Security Products Guide Awards recognize and honor excellence in all areas of information security. Learn more:

About Avenda
Avenda's Identity-based access control solution delivers industry proven employee, guest and endpoint access management for multi-vendor wired, wireless and VPN networks. Avenda is recognized for innovation excellence, including being positioned as a Visionary in Gartner's 2010 Magic Quadrant for Network Access Control, and named a Gartner Cool Vendor in Identity and Access Management, 2010. Further information:

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