SOURCE: Avoya Travel

Avoya Travel

April 03, 2014 10:00 ET

Avoya Travel Reveals Record-Breaking Year for 2013

With Company Sales Booming, Independent Agencies Earning More Than Ever

MIAMI, FL--(Marketwired - Apr 3, 2014) - Avoya Travel®, an American Express Travel Representative and one of the world's leading travel companies, is proud to announce that 2013 was the best year in company history with overall sales up 30% from the previous year. Avoya's year-end results were underscored by double-digit sales growth, increased commission earnings by its Independent Agencies, and the continued building of operations and customer reach.

Avoya and its Independent Agency Network experienced significant growth in earnings. The year's highlights included seeing cruise sales increase by 25%, tour sales grow 58%, and overall, same-store sales were up 25%. In addition, Avoya honored 64% more 'Best of the Best' Independent Agencies for producing more than $1 million in annual sales and 113% more 'President Circle' Independent Agencies for generating more than $2 million in sales.

The initiatives Avoya took to continue enhancing its overall business model, Independent Agency Network success, and ultimately the customer experience drove the remarkable sales growth. In 2013, Avoya developed operations and created new programs that led to the record year, including:

  • Introducing air, car, and hotel solutions in order to better service customers. As a result, 2013 air sales saw a 49% increase, car sales increased 59%, and hotel sales went up 28%.
  • Initiating the Avoya Academy™, an in-person educational series designed to help Independent Agencies maximize their sales potential.
  • Investing millions in marketing to create record earnings from Avoya's exclusive Live Leads™ program.
  • Ongoing technology enhancements within Avoya's Travel Agency Operating System™, Agent Power™, to increase the ability for Independent Agencies to more quickly and easily service customers and provide them with the best value.

"Norwegian Cruise Line admires Avoya Travel for its continued leadership and innovation in the travel industry and we want to congratulate their elite Independent Agency Network for their tremendous sales success," said Andy Stuart, Executive Vice President, Sales and Passenger Services for Norwegian Cruise Line. "In 2013, we were pleased to award Avoya Travel as Norwegian Cruise Line's Online Travel Agency of the Year, an honor that signifies their evident success in creating extraordinary vacation experiences for our mutual customers and travelers worldwide."

"At Avoya Travel, we are continuously innovating and striving to perfect the vacation planning experience for our supplier partners, customers, and the travel professionals in our Independent Agency Network, so that we may all achieve more success than ever," said Jeffrey Anderson, Executive Vice President of Avoya Travel.

About Avoya Travel:
Avoya Travel® has a long-standing reputation for being one of the world's largest and most innovated travel companies. As an American Express Travel Representative for more than 25 years, Avoya is deeply committed to Integrity and Professionalism™, service, and value in every aspect of planning cruises and vacations. With an elite network of independently owned and operated travel agencies, Avoya provides exclusive discounts, amenities, and first-class customer service to travelers worldwide. For this, Avoya has received numerous accolades, including being named 'Travel Agency of the Year', by Norwegian Cruise Line, Royal Caribbean, Celebrity Cruises, Carnival Cruises, American Express, Oceania Cruises, and more.

Travel agency owners and experienced professionals interested in growing their businesses should contact Avoya Travel at 800-521-2597 or visit Travelers interested in booking their next vacation with Avoya Travel, should call 800-753-1463 or visit

Contact Information

  • Media Contact:
    Lauren Tait-Davis
    Senior Manager of Media and Industry Relations
    Avoya Travel
    (760) 305-5060 x22201
    Email Contact