September 15, 2009 09:00 ET

AVST Announces Nortel Investment Protection Program

Teams With Voice Report to Deliver an Educational Webinar for Nortel Customers

FOOTHILL RANCH, CA--(Marketwire - September 15, 2009) - Applied Voice & Speech Technologies, Inc. (AVST) today announced the Nortel® Investment Protection Program that provides cost savings incentives for Nortel telephony customers looking to upgrade to Unified Communications (UC). While alternative solutions require a replacement strategy, AVST acknowledges the pride and ownership within the Nortel user community and has made a program available that offers Nortel users a non-invasive solution to achieving their communications infrastructure goals. The Nortel Investment Protection Program is designed to upgrade Nortel users to CallXpress® 8, which offers the broadest telephony interoperability of any enterprise class solution, and enables Nortel customers to implement and extend the useful life of their current PBX while realizing the productivity benefits of CallXpress.

In the wake of Nortel's recent news, performing a massive technology refresh overnight is likely not an option for many Nortel customers. This is true for one CallXpress customer, Davidson College, who has relied on their Nortel PBX for many years. According to Don Piercy, Davidson College Telecommunication Analyst, "We invested in and selected CallXpress because it is cost effective, feature rich and integrates into any PBX that we will use today and in the future. No other solution on the market comes close." Organizations of all sizes can be assured that AVST has their future covered with the industry's most extensive telephony and groupware interoperability capabilities built into CallXpress.

As part of the program, AVST is offering a limited time future proof incentive to Nortel customers who want to enhance their communications infrastructure with CallXpress. These incentives include:

--  Stimulus Package Pricing
    CallXpress offers stimulus package pricing including advanced call
    processing and voicemail functionality, plus 50 unified messaging and
    personal assistant user licenses.
--  Free alternate Telephone User Interface (TUI)
    Select from a variety of TUIs that mimic the Nortel Meridian Mail,
    Octel®, and other popular first generation voicemail systems to
    minimize re-training.
--  Free on-line administrative training course
    Administrators can quickly learn to configure and maintain their
    CallXpress system in this self-paced web training course.
--  Future Proofing Guarantee
    Unique lifetime Future Proofing Guarantee provides, with certain
    limited exceptions, an IP or TDM software integration at no additional
    charge when a customer is ready to transition to one of the many
    industry-leading IP and TDM telephony solutions that AVST supports.

AVST has teamed with Voice Report to deliver a free educational webinar titled "The Nortel Auction: Get Ready for an All-New Enterprise PBX Market." The webinar will take place Thursday, Sept. 17, 2009, at 3 p.m. EDT/Noon PDT. Register for this free event online at

"Our focus and commitment is to deliver best of breed UC applications that provide Nortel customers with the ability to protect and maximize their current and future voice and data investments, while gaining the productivity benefits today," said Denny Michael, AVST Vice President of Marketing.

CallXpress 8 delivers a powerful suite of Unified Communications applications including advanced call processing, voicemail, unified messaging, personal assistant, fax, speech and notification capabilities to help businesses become more productive. For more information about AVST's products visit the company's website at

To learn more about the Nortel Investment Protection Program from AVST, please visit

About AVST

Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of communications solutions with over 10 million users that rely on its products and services to maximize their productivity. With nearly 30 years of innovation excellence, AVST is focused on delivering solutions that increase user and business productivity. Its flagship Unified Communications platform, CallXpress®, offers unprecedented interoperability and delivers advanced call processing, voicemail, unified messaging, personal assistant, fax, speech and notification capabilities. With CallXpress, an organization can protect and extend its existing data and telephony infrastructure investment -- now and into the future.

Headquartered in Orange County, Calif., AVST maintains facilities in Seattle, Wash. and the United Kingdom and has remote sales offices across the United States. AVST's Unified Communications solutions are sold and supported internationally by an extensive network of resellers and OEM partners. For more information contact Denny Michael, Vice President of Marketing, at 949-699-2300 or access the company's website at

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