SOURCE: AVST

April 22, 2008 10:00 ET

AVST Hosts Educational Webinar on Importance of Interoperability in Unifying Communications

Del Monte Foods Case Study Featured; Webinar Stresses Interoperability of Telephony and Data Infrastructure as Key Component to Deploying Unified Communications

FOOTHILL RANCH, CA--(Marketwire - April 22, 2008) - Applied Voice & Speech Technologies, Inc. (AVST) today announced that it has teamed with VoiceCon to deliver an educational Webinar titled, "Unifying Communications Through Interoperability of Your Telephony and Data Infrastructure." The Webinar will take place on Wednesday, April 23, 2008 at 2:00 p.m. EDT / 11:00 a.m. PDT.

When it comes to workplace communications, businesses today need an array of communications tools to best serve customers and to optimize the productivity of their people and processes. Getting the job done right and efficiently often requires a broad array of tools from desk phones, mobile phones and smartphones to pagers, e-mail, instant messaging, fax, and web conferencing. While all of these channels allow access and increased mobility, they also create a huge challenge for users, IT personnel and enterprise infrastructures. Interoperability is the solution. A Unified Communications platform that delivers a suite of tools and can interoperate with a broad range of communications and business applications cuts through the complexity.

This educational Webinar will highlight the criticality of interoperability when deploying a Unified Communications solution and will feature an end user case study on Del Monte Foods. Attendees will take away tips and implementation best practices from Dennis Tokarski, Manager of Telecommunications and Network Operations for Del Monte Foods, and will receive a strategy for deployment that enables them to deliver productivity enhancing Unified Communications applications with minimal impact on employees, customers, suppliers, telephony and data infrastructure.

"With more than 40,000 global installations, we have identified interoperability as a critical component to the successful deployment of a next generation communications platform," said Denny Michael, AVST's Vice President of Marketing. "There are many misconceptions surrounding Unified Communications. Our series of educational Webinars have been designed to help to clear up the issues and help attendees to understand that Unifying Communications can take a phased approach that has a minimal disruption to employees, customers, suppliers and existing infrastructure."

The Webinar will be moderated by Eric Krapf, Co-chair of VoiceCon, who serves as Editor and lead blogger for the website No Jitter (www.nojitter.com), the online community for news and analysis of the enterprise convergence/Unified Communications industry. In addition to Del Monte's Tokarski, the Webinar will also feature industry experts Marty Parker, Principal of UniComm Consulting and Co-Founder of UCStrategies.com and Hardy Myers, President and CEO of AVST.

Tokarski has been with Del Monte Foods for five years and has close to 30 years of experience in the areas of computer, network, security, and communications. A well-known expert in the area of Unified Communications, Parker is a frequent speaker and participant at VoiceCon and other UC industry venues. His focus is on the applications for UC and how those applications optimize business processes to deliver hard-dollar ROI. As CEO of AVST since 2003, Myers has helped the company's solution, CallXpress®, to become a leading enterprise communications platform.

To register for the "Unifying Communications Through Interoperability of Your Telephony and Data Infrastructure," Webinar please visit: http://www.avst.com/r/vc2.asp.

About AVST

Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of communications solutions for businesses of all sizes. Through its world-class unified communications platform, CallXpress®, AVST offers the industry's most powerful suite of second generation communications solutions including advanced call processing, voice messaging, unified messaging, fax, notification, and speech-enabled personal assistant (including automated attendant and hands-free mobile worker access).

The CallXpress unified communications platform is designed to facilitate the enterprise migration from legacy TDM call processing and voice mail solutions to IP-enabled unified communications by delivering the interoperability, scalability, feature depth and flexibility, and administrative capabilities that enterprise IT and Telecom teams are demanding.

Headquartered in Orange County, Calif., AVST maintains facilities in Seattle, Wash. and the United Kingdom and has remote sales offices across the United States. With more than 40,000 systems installed worldwide, AVST's unified communications solutions are sold and supported internationally by an extensive network of resellers and OEM partners. For more information contact Denny Michael, Vice President of Marketing, at 949-699-2300 or access the company's website at www.avst.com.

Contact Information

  • Media Contact:
    Halie Schmidt
    Lages & Associates
    (949) 453-8080
    halie@lages.com