SOURCE: Marriott International
LIVONIA, MI--(Marketwired - May 9, 2014) - Numbers, as they say, don't lie. A hotel can have a remodeled lobby, plush suites and a bounty of amenities, but none of that guarantees a property's performance. Guest Survey Satisfaction (GSS) scores, however, provide the cold, hard data by which success can be determined. And in the case of the Fairfield Inn & Suites Detroit Livonia, those numbers tell a truth so impressive, they earned the property a coveted Marriott Silver Hotel Award.
Based on its GSS scores, this unique property among Livonia hotels ranked within the top 20 percent of the brand during 2013, an achievement that qualified it for the prestigious Marriott Performance Award. Such recognition speaks to the commitment of every associate to deliver the best possible guest experience for everyone, every time.
Visitors to the hotel walk away satisfied for a number of reasons. The hotel's location, for starters, puts it near the Novi Expo Center, 20 minutes away from sports complexes and an easy distance from both Detroit and Northville.
Its geography sets a standard for convenience that's carried through the rest of the hotel. The recently updated lobby, for instance, invites travelers to plug in and catch up on the day's emails, or find a quiet corner to simply relax in. The 24-hour fitness center, meanwhile, lets guests work out according to their schedules and not a set of business hours. And the complimentary hot breakfast is easily one of the best among hotels in Livonia, MI, thanks to its selection of eggs, sausage, waffles, seasoned white rice and miso.
Then, of course, there are the suites that provide distinctive accommodations among Novi Expo Center hotels. Free cable with HBO and free Wi-Fi mean guests can follow their regular routines without having to worry about surcharges, while thoughtful extras make each stay downright pleasant. Soundproof windows and comfortable beds ensure a good night's rest, for example, and features like personal voicemail, ergonomic chairs and large desks mean that business travelers can stay as connected and productive as they like.
Best yet, each of the 100 guest rooms and suites are thoughtfully attended to by every staff member. After all, the trappings matter, but service is what inspires the stellar survey scores earned by this exceptional property.
About the Fairfield Inn & Suites Detroit Livonia
Welcoming guests with recently renovated accommodations, the Fairfield Inn & Suites Detroit Livonia extends award-winning service to every traveler. Guests arriving for business and pleasure can look forward to spacious guest rooms and suites outfitted with down comforters, free Wi-Fi access, refrigerators and microwaves, MediaHubs and 32-inch, flat-screen televisions. A complimentary daily breakfast takes the stress out of each morning, while an indoor pool, outdoor barbecue area and 24-hour fitness center with club-quality equipment provide plenty of ways to relax at the end of the day. Plus the hotel offers two meeting rooms with 640 square feet of space for the best of convenience and productivity.