Barratt Homes

Barratt Homes

June 19, 2012 04:00 ET

Awards Season for Barratt Homes Scotland

LONDON, UNITED KINGDOM--(Marketwire - June 19, 2012) - New Home builder Barratt Homes Scotland has been presented with the 2012 Homes for Scotland Best Customer Service Initiative Award for its Quality & Cost Programme. The presentation was made at the Homes for Scotland Annual Lunch, in Edinburgh on 4th May.

Douglas McLeod, Regional Director Barratt Homes Scotland said: "Every member of the Barratt Homes team is Scotland is committed to providing the best level of customer care, so we are delighted to have picked up this award for our Quality and Cost programme, which combines a multi-disciplinary approach to getting the job right first time.

"In its first year the programme achieved a 40 percent reduction in customer service complaints."

This isn't the first award of the year for Barratt Homes, coming hot on the heels of Barratt Homes East Scotland achieving the maximum 5 star housebuilder rating in an annual customer satisfaction survey run by the Home Builders Federation for the third consecutive year.

Those looking to find new homes for sale in Scotland will be pleased to know the Barratt Homes developments continue throughout Scotland from the Borders to Inverness serviced from offices in Aberdeen, Edinburgh and Glasgow.


  1. Barratt Group sold 11,171 homes in the last financial year, making it the biggest housebuilder by volume in Britain.
  2. Barratt Group was named Housebuilder of the Year at the Housebuilder Awards 2011.
  3. Barratt Group was awarded a maximum five star rating for the second consecutive year in the 2011 Home Builders Federation Customer Satisfaction Survey.
  4. In 2011 site managers working for Barratt Group won the highest number of NHBC Pride in the Job Quality Awards for a record seventh consecutive year.
  5. Barratt Group is the only housebuilder to offer a warranty on the fixtures and fittings in place at the time of purchase of its new homes for five years.
  6. Images of a selection of developments are available to the media at

Contact Information

  • Patrick Law
    07809 551790