January 22, 2015 09:00 ET

B2X Care Solutions Wins Mobile Excellence Award for Best International for Mobile

SMARTBAR Solution for Exclusive Motorola Repair Centers Joins Honorees Across the Mobile Entertainment, Technology & Lifestyle Landscape

SAN FRANCISCO, CA and MUNICH, GERMANY--(Marketwired - Jan 22, 2015) - B2X Care Solutions, the leading provider of customer care for smartphones, today announced that its SMARTBAR solution for Motorola has been named a Mobile Excellence Award winner in the "Best International" category. The Mobile Excellence Awards is one of the most influential and coveted awards in the industry, recognizing leaders and innovators in mobile lifestyle, entertainment and technology.

"We're honored to stand alongside industry leaders to accept this award for our groundbreaking and progressive work in global customer care services for our smartphone manufacturer clients," commented Thomas Berlemann, CEO of B2X Care Solutions.

B2X SMARTBAR, a core part of the B2X Smart Service Platform, provides an in-store service and support solution that can be easily customized and integrated into OEM retail store environments. The global solution streamlines the connection between the consumer and mobile manufacturers by offering face-to-face interaction through in-store service and support. In turn, manufacturers build customer loyalty, drive product sales and increase store traffic while lowering service costs and increasing accessory and product revenue.

The Mobile Excellence Awards honored industry leaders and rising stars at its 7th annual gala, which took place on Tuesday, January 13th at the recently inaugurated YouTube Space LA and was sponsored by Hilton Worldwide, Intel and Fathom Events.

Now in its 7th year, the Mobile Excellence Awards is the only awards program in the industry of this caliber that recognizes and honors the companies that have truly set the bar of excellence in the mobile industry. From leading brands to studios, carriers and startups, Mobile Excellence Award finalists and winners were celebrated by the industry's leading executives and influencers at an exclusive awards ceremony.

About B2X Care Solutions
B2X is the leading provider of customer care solutions for smartphone devices to manufacturers. The company's Smart Service Platform consists of cloud based technology services for improving customer care and best practice service delivery processes. These services ensure consistency and quality across service operations, supported by a global organization of highly experienced staff and a trusted and reliable operational fulfillment partner network. B2X is the preferred choice for smartphone manufacturers in more than 110 countries worldwide. For additional information, visit, B2X Twitter, B2X LinkedIn, Gartner Cool Vendor 2014 - B2X.

Contact Information

  • Contact:
    Kimberly Meyer
    Head of Global Marketing & Communication
    B2X Care Solutions
    Email Contact
    Tel. +49 89 452 353-259

    Chelsea Merget
    Tel. 1.206.508.4105
    Email Contact