SOURCE: JohnRyan

JohnRyan

September 09, 2013 10:27 ET

Banks Require Greater Control of Content Programming to Achieve Digital Signage Messaging Benefits

MINNEAPOLIS, MN--(Marketwired - Sep 9, 2013) - A new industry brief outlines that banks must gain greater control of content programming in their networks in order to achieve sought after digital signage benefits such as locally relevant content and regular message refresh.

The brief, which can be viewed at www.JohnRyan.com, indicates that banks are often struggling to realize these benefits due to inadequate up-front development of digital signage programming strategies, and because they lack the technological tools to maintain control of content across their networks as programming complexity increases.

It draws on a recent industry survey of 204 North American and European retail banks, conducted by retail-marketing agency JohnRyan, in which only about half of respondents reported developing a programming strategy prior to launching digital signage. Few of the developed strategies involved any degree of message targeting or tailoring sophistication.

The survey also reveals that many banks are disadvantaged by cumbersome content management systems that make it impossible for them to manage the complex programming needed to achieve locally relevant and rapidly refreshed content.

JohnRyan says that banks can overcome these challenges by carefully defining a programming strategy at the outset of a new project and by selecting an appropriate content management system (CMS) to manage the complexities of this vision.

"Messages quickly proliferate as banks strive to achieve locally relevant content in branch," explains Tom Pritzker, EVP Client Relationship Management at JohnRyan. "A carefully thought out content strategy and the selection of sophisticated tools, capable of simplifying granular management of programming, are key to maintaining complete control as content becomes more complex."

Banks that can control complex programming across their networks can achieve high levels of message localization and targeting. The brief cites the example of a European bank that has achieved sophisticated localization in over 500 sites through a carefully predefined programming strategy and a combination of intelligent rules based playlist creation and an online visualizer tool that allows the bank to maintain control over what is playing where and why. This particular European bank points to sales increases of more than 14% as proof of the success of their approach.

JohnRyan is a global retail-marketing agency specializing in total store messaging systems for retail banks. With print, digital and integrated programs deployed in more than 50,000 branches worldwide, JohnRyan is the global leader in point-of-sale marketing services for the financial services sector. JohnRyan's Messaging Manager is the most widely installed digital signage platform in U.S. and European retail banks, supporting networks from 150 to 3,000 branches with a wide range of one-way and interactive retail communications programs. JohnRyan was established in 1980 and currently has strategic office locations in Minneapolis, London and Madrid. For more information please visit www.JohnRyan.com