August 18, 2009 09:38 ET

Banks Seek to Improve Decision Management Processes

ROCKVILLE, MD--(Marketwire - August 18, 2009) - has announced the addition of TowerGroup's new report "Decision Management in Consumer Banking: Slowly Moving Toward an Integrated Supporting Framework," to their collection of Banking & Financial Services market reports. For more information, visit

Consumer banks have suffered the consequences of poor decision-making infrastructure, and even banks with no exposure to subprime mortgages are enduring losses.

Lines of business too often make critical decisions regarding consumers in isolation, ignoring data, analytics, and expertise readily available elsewhere in the bank.

Tightening credit policies in reaction to the economic crisis is shortsighted in that it does not fix problems underlying the decision management infrastructure.

Because the number and variety of decisions made daily in consumer banks is vast, banks must develop a decision management infrastructure that leverages all elements of decision making.

Shared services, particularly for data management, provides a model for improving decision management in banks.

Topics covered in the report include...
Report Coverage
Introduction to Decision Management
Consumer-Oriented Decisions in Banking
The Quality of Decisions Banks Are Making Today
How to Improve the Decision-Making Infrastructure

For more information visit

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