INETCO Systems Limited

INETCO Systems Limited

January 15, 2015 08:00 ET

Banks to Unlock Consumer Transaction "Big Data" with INETCO Analytics™

New software application for customer analytics provides on-demand access to consumer experience, usage and profitability data

VANCOUVER, BRITISH COLUMBIA--(Marketwired - Jan. 15, 2015) -

Editors note: There is a video associated with this press release.

INETCO® Systems Limited (www.inetco.com), a leading provider of transaction monitoring and customer analytics software for the banking and payment processing industries, today launched INETCO Analytics™. This new self-serve analytics application allows banks, independent ATM deployers and payment processors to leverage their electronic transaction data and analyze how customers interact with automated teller machines (ATMs) and other devices found in point-of-sale (POS), mobile banking, internet banking and branch banking environments.

"Transaction data is a gold mine for financial institutions concerned about the end customer experience. But gaining access and making sense of this rich data source can be costly and time consuming," said Bijan Sanii, INETCO President and CEO. "INETCO Analytics provides easy, one-stop access to consumer transaction data and blends it with complimentary third party data such as maps, competitor ATM locations, and card BIN [Bank Identification Number] ranges. The result: the ability to know-not guess-how consumers interact with all your digital banking channels, down to a 'by device' level."

The INETCO Analytics software application will be sold with reports and dashboards customized for ATM, POS, mobile banking, internet banking and branch channels. The INETCO Analytics for ATM solution pack has been released for general availability today. Now, rather than spending days 'mining' data from sprawling, multi-vendor network infrastructures, ATM channel managers and data analysts can use INETCO Analytics for ATM to see who is using which ATM, what kind of interactions they perform, and the quality of service they experience, all within a few clicks. Learn more in this 3-minute video on INETCO Analytics for ATM.

"62% of financial institutions in a recent Celent survey strongly believe that customer analytics offers significant competitive advantages and 53% strongly feel they need a granular, holistic and forward-looking view of customers to be competitive," said Bob Meara, senior analyst with Celent's Banking practice. "One key to understanding customers and improving banking channel efficiencies lies in making rich transaction data accessible for actionable customer analytics. Top 2015 retail banking priorities - specifically, using self-service channels to drive high value branch traffic, optimizing channel effectiveness, and learning how to sell and service through digital channels - all require a deeper understanding of where, when, and how customers interact with a bank's various self-service channels."

To learn more about how your organization can benefit from easy to access customer analytics and Big Data banking analytics, join Celent and INETCO for the Wednesday, February 11th webinar: Driving Banking Engagement with Customer Analytics. To arrange for a personal demonstration of INETCO Analytics, email analytics@inetco.com.

About INETCO

INETCO® Systems Limited provides market leading transaction monitoring and customer analytics software that helps business managers and IT operations teams improve profitability, reduce operational costs and deliver an amazing customer experience. INETCO's proven technology solutions are currently deployed in over 50 different countries. Happy INETCO partners and customers include some of the world's largest global companies spanning the banking, ATM, retail, telecommunications and payment processing markets. https://www.inetco.com

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INETCO, INETCO Analytics, the INETCO logo, and the INETCO Analytics logo are trademarks or registered trademarks of INETCO Systems Ltd. All other trademarks are the property of their respective owners.

To view the video associated with this release, please visit the following link: http://youtu.be/6YW2zLC6k9w?list=PLTCxlabCf76z-Xgz24EICDHH17NJxas25

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