SOURCE: ShiftWise


October 24, 2012 16:15 ET

Baton Rouge General Deploys ShiftWise Connect to Bring Complete Automation to Its Contingent Labor Process

PORTLAND, OR--(Marketwire - Oct 24, 2012) - Baton Rouge General (BRG), a ShiftWise client and healthcare provider with a long history of groundbreaking milestones, has added ShiftWise Connect to deliver on a corporate initiative to simplify and streamline the management of its supplemental staffing resources.

By implementing ShiftWise Connect, leadership within the Human Resources department at Baton Rouge General accomplished a key objective to improve communication and engagement with flexible, temporary and contract staff. In just a few short months, the outcomes are telling:

1. Dramatically improves fill rates for open shifts
2. Improves quality of care delivery by ensuring qualified staff fill shifts
3. Significantly reduces phone calls and improves recruitment and retention efforts
4. Increases employee and patient satisfaction
5. Decreases administrative and labor costs

A case study detailing the results Baton Rouge General accomplished is available for immediate download. The case study details how Baton Rouge transitioned from a paper and pencil process to a completely automated system for filling open shifts with flexible, temporary and contract professionals.

"We're looking for greater efficiency and increased productivity," says Anne Segura, director of employment & HR services at Baton Rouge General. "By using ShiftWise Connect we accomplish this with happier staff and a smarter way of working that leads to time and cost savings."

ShiftWise Connect allows Baton Rouge General to become the employer of choice by providing its staff with technology that can be used on any device. By mirroring the way employees live and use technology in their everyday life, ShiftWise Connect bridges the communication gap between BRG and its flexible workforce.

"Float pool staffers pick that type of job because they want control of their schedule," says Segura. "With ShiftWise Connect you can make your own hours, and as an HR department we're looking forward to capitalizing on that as a retention and recruiting tool."

"We're extremely pleased with the results at Baton Rouge General," said Jason Drucker, COO ShiftWise. "With ShiftWise Connect, BRG has next generation communication tools such as mobile shift confirmations, daily email job alerts and customized online user settings keeping qualified flexible workers ready at a moment's notice to fill critical professional staffing needs, while reducing administrative costs and improving quality."

About ShiftWise

Leading healthcare systems nationwide click ShiftWise to lower costs, ensure compliance, and improve quality when using flexible, temporary and contract professionals. With an easy to use, web-based suite of applications and services that are highly flexible to the needs of each client, ShiftWise maintains a broad client base across the entire spectrum of healthcare providers and includes some of the most clinically advanced healthcare systems in the U.S. ShiftWise is based in Portland, OR. More information about ShiftWise can be found at Follow us on Facebook, Twitter and LinkedIn.

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