PeopleNet

PeopleNet

March 09, 2005 12:29 ET

Berry and Smith Attacks Detention Time Using PeopleNet's Onboard Computing System


NEWS RELEASE TRANSMITTED BY CCNMatthews

FOR: PEOPLENET

MARCH 9, 2005 - 12:29 ET

Berry and Smith Attacks Detention Time Using
PeopleNet's Onboard Computing System

MISSISSAUGA, Ontario--(CCNMatthews - Mar 9, 2005) -

PeopleNet, the leading provider of onboard computing and mobile
communications systems to the transportation industry, today announced
that Berry & Smith Trucking Ltd., a Canadian over-the-road and
intermodal carrier, has converted to PeopleNet's onboard computing and
mobile communications system.

Based in Penticton, British Columbia, Berry & Smith Trucking traces its
roots back to 1954 when they began hauling fruit out of the orchards in
the local area. Since then, it has grown to become one of the premium
regional carriers in the Pacific Northwest. With an increasingly diverse
customer base, the company continues to expand.

One thing that has contributed to the company's success is the company's
belief in its people. "Our success," says Dorothy Vankoughnett,
controller and IT manager for the company, "is a very talented group of
drivers, support staff, dispatchers and managers - all together an
extremely dynamic team of talent. This team's priority is to work with
the customer in providing the most efficient, cost effective service
available."

The diversification of fleet operations led Vankoughnett to look for a
better way of tracking and dispatching the truck fleet. The result was
the PeopleNet onboard computing and mobile communications system, a
solution Berry & Smith Trucking began implementing in February 2004.

"Prior to the installation of PeopleNet, our drivers were using cell
phones to advise us of their driving status," she says. "They would call
dispatch when they picked up the load and when they delivered it.
Converting to PeopleNet allowed us to send the change of status
information automatically. Not only did that save us a couple of hundred
dollars each month on every driver's cell phone bill, it allowed our
dispatchers to spend more time dealing with customers."

The improvement of communications with the customer has been a
tremendous selling point for Berry & Smith. Not only has it enhanced
communications and service, it has increased transparency of the fleet
to the customer, many of whom have the ability to get on the fleet's
website and monitor the status of their loads.

Vankoughnett is taking that communication to the next level. Using
PeopleNet's PACOS Automated Messaging and Exception Management tool with
Maddocks Truckmate, she is automating pick up and delivery times even
further. While the solution is still in the design stage, "we are
looking at enhancements to make it more seamless."

"The primary benefit of the system is to help reduce waiting time and
enforce accessorial charges," says Vankoughnett. "After an agreed unload
time (either 1 or 2 hours), our drivers get paid waiting time. In the
past, they would call us and let us know how long they had been waiting
and then we would have to notify the customer. PACOS gives us the
ability to set timeframes. What that does is automatically notify us if
a truck has been waiting for longer than the prescribed time. Plus it
automatically notifies the shipper or the receiver - eliminating the
driver check-in calls."

Headquartered in Mississauga, Ontario, PeopleNet Canada is the
fastest-growing provider of Internet-based onboard computing and mobile
communications systems to the transportation industry, including
truckload, LTL, private, and service fleets. For information, visit
www.peoplenetonline.com

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