TM Forum

September 02, 2014 23:00 ET

Bharti Airtel, Reliance Communications and Tata Communications Dive Into Digital Transformation at TM Forum's Digital Leadership Summit

One-Day Summit Sponsored by IBM and Oracle Brings Together C-Level Speakers From India's Top Service Providers to Address Key Challenges of Digital Transformation Facing Indian and International Businesses Today

MORRISTOWN, NJ--(Marketwired - September 02, 2014) - As the digital revolution reshapes the global business landscape, every person, company and industry is learning to navigate a complex set of new opportunities and threats. Sponsored by IBM and Oracle, TM Forum's Digital Leadership Summit in Mumbai on Sept. 11 takes executives from across India through the key challenges of digital transformation with C-level speakers from Bharti Airtel, Reliance Communications and Tata Communications.

"To remain successful, every established business and industry is being forced to rapidly learn to adapt to the impact of the rapidly evolving digital economy," said Alpna Doshi, chief information officer at Reliance Communications and vice chairman of TM Forum's Board of Directors. "The Digital Leadership Summit addresses changing culture, disruptive innovation and R&D, agile approaches to IT and operations, the lifecycle of products and services, supply chains, and core business models -- all key to success as businesses in India look to meet the demands of the digital world."

C-Level speakers featured at the event, include:

  • Sumit Chaudhury, president enterprise business, Reliance Jio
  • Rupinder Goel, chief information officer, Tata Communications
  • Harmeen Mehta, chief information officer, Bharti Airtel

In addition, TM Forum's Carl Piva, vice president of strategic programs, and Nik Willetts, chief digital officer, will address key topics, including:

  • Redefining success criteria for operating high margin and high growth businesses
  • Identifying key characteristics of digital businesses and expectations around agility, innovation, effectiveness, and data and customer centricity
  • Defining and implementing omni-channel customer experience
  • Addressing business, technological and skills gap challenges
  • Achieving operational and IT efficiency

"The Digital Leadership Summit is an exclusive workshop for technology and business leaders, focusing on the challenges of digital business transformation," said Nik Willetts, chief digital officer, TM Forum. "By combining unique research and inspiring thought leadership and frank debate between senior executives, the summit aims to promote knowledge sharing on the challenges ahead and identify areas for greater collaboration between companies for mutual success in creating a vibrant, open, digital economy."

"In today's increasingly digital world, service providers need to transform themselves to become providers of digital lifestyles for their customers by capitalizing on the convergence of IT and communications, acting on insight from big data and taking advantage of opportunities arising from new service approaches such as cloud," said Nigel Ball, vice president, Marketing, Oracle Communications Global Business Unit. "TM Forum's Digital Leadership Summit will focus on the opportunities and challenges that Indian communications service providers are addressing to build stronger brand relationships and a better understanding of their customers' needs."

TM Forum's Digital Leadership Summit, held at the Courtyard by Marriot Mumbai International Airport, is for select service providers only and offers a unique opportunity to interact with leaders in the Indian communications industry. To find out more information, visit the event website.

About TM Forum
TM Forum is a global industry association which helps its members transform and succeed in the digital economy. The collective experience and interests of our member community, comprised of more than 85,000 experts from 1,000 global enterprises, service providers and technology suppliers drives everything we do, from thought-provoking research and publications, to practical guidance, tools and best practices, hands-on events, and training for business and IT leaders.

Through three key programs -- Agile Business and IT, Open Digital Ecosystem, and Customer Engagement -- we provide a unique platform for our members to connect and collaborate with individuals and groups from around the world to solve key challenges and rapidly innovate to deliver new services, improve business agility, partner for success, reduce cost and risk, and enhance customer value and loyalty. To learn more about the Forum and join our digital journey as a valued member and collaborator, please visit

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Embedded Video Available:

Contact Information

  • Global TM Forum Media Contact
    Elizabeth Coyne
    PR Director
    +1 973 641 3247