SOURCE: BigMachines, Inc.

BigMachines, Inc.

October 08, 2013 07:01 ET

BigMachines Launches Expert Services Program to Help Customers Maximize Their CPQ Investment

BigMachines' Expert Services Consultants Guide Customers From Implementation to System Analysis

LAS VEGAS, NV--(Marketwired - Oct 8, 2013) - BigMachines, Inc., the global leader in product configuration, pricing and quoting, proposal generation and B2B ecommerce, announced today at its 9th Annual BigIdeas User Conference that is has launched its Expert Services portfolio of resources, a suite of new services and features that allow sales organizations to maximize the adoption and usage of BigMachines' on-demand software to streamline quote and order processes.

BigMachines has enhanced and expanded its former Admin Services platform to include a number of new services and features that complement customers' ability to easily configure and price products and services; generate proposals, contracts and other sales documents; and automatically route approvals through the organization. The company's highly trained team of Expert Services Consultants work in tandem with customers' sales administration personnel to set up, personalize and maintain an integrated set of applications and customized user interface across the entire sales organization.

According to Mike Stanczak, BigMachines' Senior Director of Support Services, the Expert Services portfolio is designed to help customers unlock the full potential of their CPQ investment. "Our Expert Services Consultants will guide customers every step of the way in deploying a customized resource model that provides the system enhancements they require and the flexibility they need to streamline their sales processes," he said.

The Expert Services Consultants will help customers accelerate their CPQ implementation and adoption process and serve as a conduit to a suite of Expert Resources including:

  • Full access to BigMachines' growing library of Best Practices across multiple industries;
  • On-demand consultation with its network of Subject Matter Experts who can guide customers through everything from implementation to training to systems analysis; and
  • Ongoing counseling and training from BigMachines' Expert Services Consultants who work on-site with your internal administration team to help maximize the features and functionality of customers' customized CPQ platform.

Stanczak stressed that the goal of the Expert Services program is to provide customers with value-added services that drive adoption and ROI and improve the entire sales process. "The Expert Services advantage is just another example of how BigMachines is solely focused on making our customers' CPQ investment a game-changing success," he added.

To learn more on how Expert Services can accelerate a sales organization's business processes, please contact your Account Executive or visit us at https://www.bigmachines.com/cpq-expert-services.php.

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About BigMachines
BigMachines, the global leader in Configuration, Pricing, and Quoting solutions, focuses on Results and Customer Success by enabling businesses to quickly configure products and services, create 100% accurate sales quotes, proposals and contracts, and integrate with CRM, ERP and other business systems. Whether a company sells silicon chips or potato chips, sells direct, through reseller channels, or online to customers, BigMachines showcases the latest SaaS CPQ innovation and solutions to improve business processes. For more information, visit www.bigmachines.com.