SOURCE: Contact Telecom

Contact Telecom

August 24, 2011 08:03 ET

Blue Casa Telephone Selects Contact Telecom's Cloud-Based SaaS Solution for Business Assurance Services

MANCHESTER, NH--(Marketwire - Aug 24, 2011) - Contact Telecom LLC, a cloud-based SaaS solution provider offering fully automated inventory and invoice validation, auditing and reconciliation services to the telecommunications industry, announces today that Blue Casa Telephone, a bilingual residential and business phone service provider, has selected Contact Telecom's Billing Data Analyzer (BDA) service. BDA is designed to manage and process carriers' such as Blue Casa, billing, usage, and invoice data, in addition to other business-critical revenue and cost assurance analysis and reporting services.

Contact Telecom's flagship service, the Billing Data Analyzer (BDA) is a highly scalable and modular web-based SaaS solution offering Communications Service Providers a comprehensive suite of standard, value-add and custom reports, and the flexibility to accommodate any specific data file format. The backbone of Contact Telecom's BDA platform, the Reader+ Module, deciphers the contents of billing and usage data files, and provides data analysis and reports. By automating its data processing with Contact Telecom's Reader+ Module, and two other cloud-based SaaS solutions -- Contact Telecom's BDA Cost Assurance and BDA Margin Assurance -- Blue Casa Telephone seeks to streamline its billing process, gain efficiencies, facilitate cost management, and enhance revenue assurance and customer initiatives.

"With tens of thousands residential and business customers and still growing, most of whom are bilingual and a good portion of which participate in the California LifeLine program, Contact Telecom offered Blue Casa a scalable, flexible and comprehensive solution to a particularly complex challenge with respect to our data processing and billing," states Jeff Compton, CEO of Blue Casa Telephone. "Right from deployment, Contact Telecom's BDA platform has helped us to achieve efficiencies and benefit from actionable intelligence that has saved time and money, and is certain to become a key component in driving profitability going forward."

In addition to DBA Reader+, and Cost Assurance, which allow telecom firms to track and process their invoices, Blue Casa Telephone is implementing Contact Telecom's BDA Margin Assurance software. Yet another fully automated and cloud-based SaaS solution, BDA Margin Assurance makes it possible for companies to view how their validated costs are reconciled against revenue -- either by account, or by vendor.

"Progressive telecom companies, such as Blue Casa Telephone, which are willing to embrace change and implement automated data processing, gain a distinct competitive advantage in the marketplace," comments James Buttafuoco, Managing Partner for Contact Telecom. "Access to near-real-time reporting and analysis enables informed decision-making, and that agility makes it possible to jump ahead of lesser-informed carriers who lack the means to understand their true business costs, a capability which Contact Telecom's BDA platform provides."

For more information about Contact Telecom, please visit or email

About Blue Casa
Founded in 2003, Blue Casa is a residential and business phone company providing service throughout California. Blue Casa was founded on the principals of creating a phone company that treats people the way they want to be treated and has offered its customers culturally relevant services and business interaction differentiations in which make Blue Casa Telephone the competitive telephone provider of choice for Spanish and English speaking customers. Blue Casa makes it easy by taking the guess-work out of phone service.

About Contact Telecom, LLC
Contact Telecom, LLC is a New Hampshire Limited Liability Company providing cloud based telecom data processing services to Communication Service Providers since 1998. The corporate offices and data center are located within the historic Waumbec Mill Building along the Merrimack River in Manchester, New Hampshire.

Launched in 1998 as a CABS/BOS Billing Data Tape (BDT) viewer, Contact Telecom's flagship product, the Billing Data Analyzer (BDA), has evolved into a comprehensive and powerful web-based application to support the complex and growing needs of our expanding customer base. BDA enables Telecommunications Providers to view, analyze, audit and reconcile their telecom invoice, billing and usage data across a wide variety of services, formats and vendors and provide meaningful reports that can be acted upon. Through a base of direct clients and value-add services companies, Contact Telecom's BDA is being utilized by dozens of Telecommunications Providers within North America.

Contact Information

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