SOURCE: Blue Jay Consulting

December 16, 2008 10:39 ET

Blue Jay Consulting, a Healthy Firm in an Ailing Economy

Blue Jay Consulting Improving Emergency Departments Across the Country

ORLANDO, FL--(Marketwire - December 16, 2008) - Blue Jay Consulting, leaders in emergency department optimization, is showing a healthy balance sheet despite the weakening economy.

November was Blue Jay Consulting's most profitable month. With 16 employees on the payroll, this initially boot-strapped two-year-old firm is now a $4 million company with new hires, new business and leads in the pipeline.

Blue Jay Consulting is working in a number of hospitals across the country, from major academic teaching hospitals to community health care facilities, including Plains Regional Medical Center in New Mexico, Henry Medical Center in Georgia, Monongalia General Hospital in West Virginia and North Florida Regional Medical Center in Florida.

In economic downturns, statistics show the number of emergency visits across the country rise. Since hospitals cannot necessarily enhance brick and mortar to get around this increased volume, administrators and boards are looking for other means to improve the care they provide.

Emergency Departments across the country turn to Blue Jay Consulting to optimize labor productivity and throughput in order to compete. Blue Jay enables emergency departments to make improvements in patient flow without additional capital expenditures.

"These days, investment income is down and access to capital is constrained so hospitals are looking at every opportunity to improve operations," said Jim Hoelz, Managing Partner, Blue Jay Consulting. "It's very important to improve operations and focus on providing quality patient care. In the long run it makes sense financially and ethically."

Blue Jay Consulting is comprised of nationally recognized emergency care experts who implement effective, lasting changes to optimize service and throughput in hospital emergency departments. Blue Jay creates outcome-oriented solutions and achieves quantifiable results through process improvement services and enhanced interim leadership.

The firm recently brought on board William R. Welsh, RN, MSN, MBA as Director, as well as William J. Stewart, RN, BSN, MSN(c), CEN, EMT-LP as a Consultant to join Blue Jay Consulting's unmatched professional team. The firm hand picks its team with as much care as it approaches its work. The firm's reputation and long-term success is based solely on the quality of the people on the team.

Most recently, Mr. Welsh was a senior manager for one of the leading health care consulting firms in the US. He focused on improving patient care and the flow of patients within the ED and on inpatient units. He assisted clients to decrease the number of patients who leave the ED without being seen and improved patient wait times in the ED prior to discharge and admission. Prior to this, Mr. Welsh held positions as a director of an urban ED with over 46,000 annual visits and as an ED clinical nurse specialist in a Level I Trauma Center.

Mr. Welsh has lectured nationally and regionally on a number of leadership and clinical topics pertaining to emergency care, customer service and working with consultants. He has been an active member of the Emergency Nurses Association for over 25 years, serving as a national committee member and a state council president. He received his MSN, with a focus in emergency care, from the University of Texas Health Science Center and is a graduate of the Executive MBA program at Temple University.

Mr. Stewart is a Certified Emergency Nurse and most recently led a 58,000-visit emergency department for 6 years. Mr. Stewart worked at one of Texas' leading tertiary referral centers for 16 years. His roles included providing direct patient care in a Level II trauma center, charge nurse, and nurse manager of a 41-bed department with 94 FTEs and 130 total staff roster. Mr. Stewart assisted in facilitating the merger of St. Mary of the Plains Hospital and Methodist Hospital Emergency Departments to become the Covenant Health System Emergency Department in Lubbock, Texas. He has participated in many quality and performance improvement initiatives and has implemented a proven shared governance structure on his unit. This shared governance structure has assisted in recruitment and retention of qualified staff that provides emergency care to patients of all ages. His department also had region-wide recognition as a leader in trauma and cardiac care.

Mr. Stewart holds a Bachelor of Science in Nursing from Texas Tech University Health Science Center and is currently in the Master of Nursing Administration Program. He is an active member of the Emergency Nurses Association and will serve as the 2009 President for the Texas State Emergency Nurses Association.

ABOUT BLUE JAY CONSULTING

Blue Jay Consulting is comprised of nationally recognized emergency care experts who implement effective, lasting changes to optimize service and throughput in hospital emergency departments. Blue Jay creates outcome-oriented solutions and achieves quantifiable results through process improvement services and enhanced interim leadership. We empower hospitals to be the best they can be. For further information, please visit www.bluejayconsulting.com.

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