SOURCE: Blue Raven Technology

March 17, 2008 08:30 ET

Blue Raven Launches Complete Suite of Rapid Response Reverse Logistics Solutions

Solutions Enable Leading Electronics Manufacturers, Educational Institutions and Retailers to Better Manage After-Market Services and Support for Any Electronics Product

WILMINGTON, MA--(Marketwire - March 17, 2008) - Blue Raven Technology, Inc. today announced a complete suite of customized, rapid-response reverse logistics solutions that create new revenue streams, reduce costs, speed time-to-market, and enhance customer satisfaction and retention, for leading electronics manufacturers, retailers, and educational institutions worldwide. The suite of services cover the entire after-market life-cycle of any consumer or commercial electronics products, including depot repair, service parts and management, warranty management, asset recovery, help desk, returns processing, parts distribution, and recycling.

"It is a huge cost savings for our customers to come to one vendor to manage their entire reverse logistics infrastructure," said Glen Kashgegian, President of Blue Raven. "ODMs and OEMs can now quickly enter new markets without worrying about after-market services. And because Blue Raven is the fastest in the market, manufacturers and retailers can be assured that their consumers will have a rapid-response experience that will ensure customer satisfaction and retention."

About the Blue Raven Reverse Logistics Solutions Suite

The Blue Raven suite includes depot repair services, service parts and management, warranty management, asset recovery, help desk services, returns processing, parts distribution, and recycling. Blue Raven has over 20 years experience in depot repair and parts management, and has developed a unique reverse engineering system that ensures extremely rapid turn-around. Blue Raven has been providing depot repairs for some of the largest names in electronics retailing including Best Buy, MicroCenter, Staples and Rent-A-Center.

Blue Raven's warranty management solution manages all of the back-end logistics of servicing extended warranties, which enables retailers, warranty providers, and manufacturers to offer a long-term maintenance plan for any type of electronic product. Blue Raven also develops custom solutions for help desk services, returns processing and asset recovery.

Blue Raven is also a Federally-licensed recycler and can provide a custom solution for proper and environmentally safe disposal of electronics waste for manufacturers and commercial users.

About Blue Raven

Blue Raven Technology, Inc. is the leading provider of reverse logistics solutions for electronic retailers, manufacturers, and educational institutions worldwide. The Company also markets audio and video electronics products and services for retailers and consumers. Blue Raven has over 20 years of experience in developing customized, rapid response reverse logistics solutions, including depot repair, service parts management, warranty management help desk services, returns processing, parts distribution and recycling. As the largest independent supplier of genuine Apple, Compaq, HP, Toshiba, eMachines, Gateway and Sony parts in the U.S., the Company stocks over 60,000 service and retail parts and has repaired over 300,000 notebooks for some of the largest national retailers. For more information on Blue Raven products and technologies, please visit www.blueraven.com

Blue Raven and Blue Raven Technology are trademarks of Blue Raven Technology, Inc. IPOD is a registered trademark of Apple Computer, Inc. IPHONE is a registered trademark of Ocean Telecom Services, Inc. All other products and services mentioned are products of their respective companies.

Contact Information

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    Jen Revis Snider
    Red Javelin Communications
    617-795-0798
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