SOURCE: BluePhone

BluePhone

October 16, 2009 07:00 ET

BluePhone Personal Tech Experts Announces Partnership With Premier Rental-Purchase of Maine

BluePhone Delivers Premium Tech Support to Premier Rental-Purchase's Customers

SAMMAMISH, WA--(Marketwire - October 16, 2009) - BluePhone® today announced their partnership with Premier Rental-Purchase of Maine. Together with BluePhone, Premier Rental will provide white-glove PC Support for its customers, including:

--  Unlimited support for one computer
--  24 x 7 x 365 access to BluePhone Personal Tech Experts
--  Support for PCs and Macs® (Laptops & Desktops)
--  Support for almost any device that connects to a computer including:

      Printers    Digital Cameras
      Scanners    SmartPhones (iPhones®, BlackBerrys®, etc.)
      Routers     MP3 Players (iPods®, etc.), Scanners,
      Modems      Operating System Support for PCs and Macs

"The BluePhone premium tech support service allows us to really make sure the customer is set up with their PC or other technology rental," said John Reichenbach, COO of JR Squared Enterprises Inc. DBA Premier Rentals. "Our partnership with BluePhone enables us to add another revenue stream, improve customer satisfaction, and reduce our own support costs. It's a win-win for everyone. Through this partnership, customers who desire a computer, but need a little help with set-up, training, or any questions regarding the devices that connect to their PC, will receive BluePhone's 24x7 unlimited remote tech support service on their rental PCs for the term of their agreement. Good technical support keeps customers happy and a happy customer is a repeat customer."

"With the increasing complexity of today's technology, Premier Rental recognizes the need to provide their customers with a program to ensure they are getting the most out of the products they purchase," said Jonathan Gaines, Senior Vice President of Sales for BluePhone.

About Premier Rental-Purchase

Premier Rental-Purchase, headquartered in Williamsburg, VA, currently operates Franchises throughout the US. The stores generally offer high-quality goods such as consumer electronics, computers, appliances, and furniture under flexible rental-purchase agreements.

About BluePhone

BluePhone is a leading online computer support company committed to helping members get the most out of their PC, Mac®, software applications and connected devices. Using remote-desktop technology to diagnose, repair, and optimize your computer, BluePhone Personal Tech Experts are certified solution engineers who fix problems that plague computer users daily -- security, configuration, desktop performance -- and "how to" assistance on things like organizing digital photos or making devices like MP3 players easier to use. Members can also access At-Home Help Desk assistance 24 hours a day, 365 days a year by phone, email, chat, or remote computer access. The company's success is measured by the quality of service and satisfaction provided to each member, earning BluePhone a 95% customer satisfaction rating. Visit http://www.bluephone.com or call 877-442-BLUE (877-442-2583) for more info.

iPhone, iPod and Mac are registered trademarks of Apple, Inc. BlackBerry is a registered trademark of Research in Motion Limited. BluePhone is not associated with Apple, Inc. or Research in Motion Limited.

Contact Information

  • Contact:
    Seth Geisler
    Martin Levy Public Relations
    858.610.9860
    Email Contact