BMO Financial Group

BMO Financial Group
BMO Bank of Montreal

BMO Bank of Montreal

November 10, 2011 10:00 ET

BMO Enhances Online and Mobile Banking Experience

- BMO makes it easier than ever for customers to bank on-the-go with enhancements to online and mobile banking features

TORONTO, ONTARIO--(Marketwire - Nov. 10, 2011) - BMO Bank of Montreal announced today it has made significant enhancements to its online and mobile banking functionality and services.

The changes include a redesigned BMO Online Banking site to improve the experience for online banking customers; plus enhanced BMO mobile banking features that allow customers to bank on the go anytime, anywhere.

"At BMO, we are committed to providing a great customer experience across all of our banking platforms, including our online and mobile banking services," said Lynne Kilpatrick, Senior Vice President, BMO Bank of Montreal. "As November is Financial Literacy Month, we encourage our customers to have a look at our latest products and services to ensure they are taking advantage of everything BMO is offering to help make money make sense for Canadians on a day-to-day basis."

The enhancements to BMO's Online Banking suite include a simplified layout to improved customer experience while offering the same core functionality, service and convenience.

"The new simplified layout is designed to offer a more efficient online banking experience for our online banking customers, as well as other user-friendly enhancements such as the ability to manage shortcuts for preferred transactions, and make bill payments and funds transfers directly from the customer's My Accounts page," said Andrew Irvine, Senior Vice President, BMO Bank of Montreal.

Mr. Irvine noted that customers will also be able to stay more informed and up-to-date on their personal banking transactions by setting up free, mobile integrated BMO Alerts for immediate transaction updates.

BMO has also made significant improvements to its mobile banking app to help customers better manage their finances on the go. Customers will now be able to enjoy a number of convenient features, including:

  • Bill payment and cancellation;

  • Management of account balances, recent transactions and fund transfers between BMO accounts;

  • Find the location of the nearest BMO branches or ATMs.

In addition, BMO recently became the first major bank in Canada to roll out a "tap and go" payment solution for mobile phones with the launch of BMO MasterCard Mobile PayPass Tag, a technology that allows BMO personal credit card customers to make purchases through a sticker affixed to their mobile phone and receive an instant email verification of each transaction. By making the PayPass technology available for use on mobile devices, consumers no longer need to carry cash or coin, or even a purse or wallet, with them to make small-dollar-value purchases.

"We know that customers now more than ever are looking for convenience and security over anything else when it comes to their everyday banking," added Ms. Kilpatrick. "The latest additions to our online and mobile payment solutions line-up are an example of BMO's commitment to providing a great customer experience."

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