SOURCE: Fruition Partners

Fruition Partners

December 18, 2013 09:14 ET

Boom Time for Cloud Services as Fruition Partners Grows in 2013

Experienced Cloud Service Management Firm Sees Record 2013 as Enterprises Continue to Seek the Price and Performance Advantages of IT Service Management in the Cloud

CHICAGO, IL--(Marketwired - Dec 18, 2013) - Fruition Partners, the leading provider of technology-enabled services for the Service Management sector, is on pace to close its most successful year on record fueled by more than 450 new customer engagements and expansion into international markets. Fruition Partners' impressive year is in lockstep with the market's demand for the cloud, a $131 billion industry this year according to research firm Gartner Inc. 

Fruition Partners' commitment to creating new, custom solutions that leverage and integrate with the ServiceNow® platform puts the company in an ideal position to tap this tremendous market opportunity. As enterprises embrace the cloud for Service Management they are looking to cloud-service providers like Fruition Partners to help them reach their organizational goals. In 2013, organizations like Whirlpool, Virteva and VMware turned to Fruition Partners to attain sustainable success throughout the entire ITSM process. Offering more services, more on-the-job experience (200+ cloud experts on staff and 400+ ServiceNow Implementations) and more custom development expertise (900+ ServiceNow completed projects) than any other ServiceNow partner in the world, Fruition Partners was awarded Preferred Services Partner by the ServiceNow Global Services Partner Program in May 2013.

To continue to meet this growth and provide a streamlined client experience, Fruition Partners restructured in 2013, introducing focused teams for Account Management, Program Delivery and Shared Delivery Services. The company's executive leadership team expanded with several strategic hires including Bill Carroll as Vice President of Shared Services; J.P. Bartley as General Counsel; Shane Carlson as Principle Consultant for Global Programs; Salvatore Como as Senior Vice President of Global Delivery; Jon Borg-Breen, Vice President of Operations; Larry Fleischman, Director of Marketing; and Dave Chandler as CFO. Overall, Fruition Partners hired 80 employees in 2013, increasing its headcount by 60 percent and opened a new office in San Jose, Calif.

"It's been a remarkable year for Fruition Partners and a great way to celebrate the firm's decade-long commitment to bringing ITIL and service management best practices to cloud environments," said Marc Talluto, CEO and Co-Founder of Fruition Partners. "Looking ahead to 2014, Fruition Partners is excited to bring the market even more ServiceNow-centric capabilities including premium-level managed services, IT Transformation process consulting and more business service management accelerators. Additionally, our new SIAM approach enables consistent outsourced service relationship management beyond IT to other functional areas in the enterprise."

Other notable highlights from 2013 include:

Awards & Accolades: Fruition Partners debuted on the Inc. 500|5000 list of America's fastest-growing private companies at #480. The company was also recognized as one of the country's top job creators, receiving the Inc. HIRE POWER award for generating 114 jobs from Jan. 1, 2012 to Jun. 30, 2013, placing Fruition Partners at #7 among private business job creators within Illinois and #12 nationally within the IT Services industry. Fruition Partners also received the #15 position on Brill Street 's top 50 Gen Y Employers.

New Product Innovations: 2013 introduced the first, fully managed services offering of the ServiceNow platform by Fruition Partners. For the first time, ServiceNow customers can opt to "hand over the keys" of their ServiceNow environment to Fruition Partners for comprehensive, continual support, governance and optimization of the platform.

Strategic Partnerships: Fruition Partners teamed with Mobile Reach to bring to bring cross-platform mobile applications to the ServiceNow Service Automation Platform and partnered with Twilio to launch TeleBridge, groundbreaking telephony software that extends the ServiceNow platform to include new voice and Short Message Service (SMS) capabilities.

fruDevCon: Fruition Partners launched fruDevCon, the first and only conference dedicated exclusively to developing on the ServiceNow platform. With an agenda packed with hands-on technical training, live demos, breakout sessions, networking and a keynote presentation by ServiceNow Founder and Chief Product Officer Fred Luddy, Fruition Partners and its cloud partners demonstrated how companies can use ServiceNow in entirely new ways to achieve service management success in the cloud.

About Fruition Partners
Fruition Partners is a technology-enabled services firm focused on elevating Service Management to the cloud. The company combines practical experience with technology-enabled tools and services to help organizations attain sustainable success throughout the entire Service Management process. With more than 400 ServiceNow implementations to its credit, Fruition Partners is a Preferred Service Partner of the leading enterprise IT cloud company. Fruition Partners' depth of experience and team of more than 200 cloud-integration experts, accelerate service management to the cloud and ensure clients experience the cost and performance benefits quickly and easily. Named one of America's fastest-growing private companies on the Inc. 500|5000 list debuting at #480, Fruition Partners is a trusted partner to some of the world's most respected organizations including Target, General Electric (GE), Delphi, Fox and Tulane University. For more information on Fruition Partners visit http://www.fruitionpartners.com, follow the company on Twitter @FruitionPartner or call toll free 1-888-604-0055.

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