SOURCE: Boston Software Systems

September 15, 2008 08:30 ET

Boston Software Systems Customers and Partners Make U.S. News & World Report and Hospitals & Health Networks 2008 Honor Rolls

Mayo Health Systems, Cleveland Clinic, Memorial Healthcare Among Those Listed Using Boston WorkStation to Enable Workflow Automation

SHERBORN, MA--(Marketwire - September 15, 2008) - Boston Software Systems™, the leader in workflow automation technology to the healthcare market, announced today that 58 percent of the hospitals on the U.S. News & World Report America's Best Hospitals Honor Roll and 39 percent of those on the Hospitals & Health Networks magazine 2008 Most Wired list are direct customers or partner hospitals which are using Boston WorkStation™ workflow automation and integration technology. These surveys focus on how the nation's hospitals use information technologies for safety and quality, customer service, public health and safety, business processes and workforce issues.

"Leading hospitals nationwide, like Riverside Health System, Greenwich Hospital, Citizens Memorial Healthcare, Park Nicolett Health Services, and UPMC are applying Boston WorkStation in innovative ways to accomplish a variety of critical workflow automation and integration tasks. They realize that the operational aspects of running a hospital feed directly into patient safety, quality care and the revenue cycle," said Sara McNeil, president of Boston Software Systems. "Our customers are proud of the results they are seeing with Boston WorkStation. Today's healthcare organizations must invest wisely in technology, and the investment is paying off quickly. By helping healthcare organizations to reinvent their existing processes, Boston WorkStation saves hospitals weeks of work and thousands of dollars, enabling them to focus on their core competencies."

In the event of a system failure, a hospital must be able to fully function as it still needs to continue to care for its patients. Using Boston WorkStation, Citizens Memorial Healthcare now has downtime reports for short-term or long-term outages that help transition records from electronic to paper, providing instant access to pertinent patient information.

"In addition to improving workflow of manual tasks, Boston WorkStation's scripting technology has allowed us to reallocate resources to more patient-critical areas," said Brian Thiel, manager of managed care at Greenwich Hospital. "A keen eye on workflow is definitely helping the hospital."

Riverside Health System needed an automated way to log patients out of its emergency department (ED) in order to provide fast, accurate information to clinics. "Using Boston WorkStation against our Siemens Invision system, we have reduced the time it takes to log these patients out from eight to less than one hour. The script took us only three hours to write. The result is not only a more efficient registration process in the ED, but also a free full-time employee to use in a more substantial capacity," said Jim Foss, director of IS physician services at Riverside Health System.

Using Boston WorkStation, important clinical information captured in the ED flows easily throughout a patient's continuum of care. Therefore, physicians can now receive updated patient information on a daily basis from the ED. This, in turn, improves the safety and quality of care for patients, as well as provides medical staff immediate access to critical patient information.

About the U.S. News & World Report America's Best Hospitals

In its 19th year, U.S. News & World Report's America's Best Hospitals is an assessment of the nation's hospitals based on an index made up of three equal parts related to quality of care: reputation, mortality, and various factors such as procedure volume and nursing care. These rankings appeared in the July 10 issue of U.S. News & World Report. Of 5,453 U.S. hospitals, only 170 have ranked specialties and only hospitals earning high marks in six or more of 16 select specialties made the "Honor Roll" of America's best hospitals. Overall, only 19 hospitals made the "Honor Roll," a list reserved for medical centers with very high rankings in at least six specialties.

About the Most Wired Survey and Benchmarking Study

The nation's 100 Most Wired hospitals and health systems are helping consumers take charge of their health care by providing more tools via the Internet, according to results from the eighth annual Most Wired Survey, released in July. They are using information technology to improve quality, satisfaction and patient care by investing in technology to streamline business and clinical practices; to reduce medical errors; and to improve clinical outcomes.

Hospitals & Health Networks, the journal of the American Hospital Association, conducts the voluntary Most Wired Survey and Benchmarking Study annually in cooperation with Accenture, McKesson Corp., the American Hospital Association and the College of Healthcare Information Management Executives.

About Boston WorkStation™

Boston WorkStation is a workflow automation and integration technology that provides an environment for on-demand process innovation and development. Boston WorkStation allows healthcare organizations to automate common tasks throughout the organization including revenue cycle projects, interactions with Web sites, integrating new applications, systems and devices, and electronically monitoring and managing user activity.

About Boston Software Systems

Boston Software Systems is the leading standard for workflow automation and system integration software, enabling healthcare organizations to streamline complex business processes and improve productivity. Hundreds of healthcare organizations worldwide respond to regulatory and business initiatives by using Boston WorkStation technology to automate and improve processes throughout their facilities. UNISON accelerates the development of critical dictionary and table synchronization in specific hospital information system environments. Customers include more than 50 HCA hospitals, Mayo hospitals, Stanford Medical Center, CHRISTUS Health, Lutheran Health Network and Tenet Healthcare. Boston Software Systems partners with leading application and system vendors such as McKesson, Siemens, Misys, Orion International and Emdeon. For more information, please visit the company's Web site at or call 866.653.5105.

Boston Software Systems, Boston WorkStation are trademarks of Boston Software Systems, Inc.

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