SOURCE: Boundary

February 26, 2014 07:30 ET

Boundary Releases Major Product Upgrades That Help Customers Find Problems 75% Faster

Boundary Helps IT Operations Find Issues and Prevent Outages by Speeding Up Root Cause Analysis

MOUNTAIN VIEW, CA--(Marketwired - Feb 26, 2014) - Boundary announces major upgrades to its cloud-based consolidated IT operations monitoring software. Boundary's latest capabilities include a vastly improved user experience, customized event dashboards, and faster deployments of Boundary meters. Boundary also has extended meter coverage and capabilities to better handle denial of service attacks and support three new operating systems: Fedora 14, OS-X and openSUSE.

Boundary's latest product announcement comes on the heels of a major milestone that the company's service reached in January: processing an average of 1.5 trillion application and infrastructure performance metrics per day on behalf of clients, a 400% year-over-year increase.

Boundary's newly released capabilities for consolidated IT operations monitoring and event management are summarized here:

New UI & Contextual Navigation
Based on customer feedback, user experience analysis and streamlined workflow research, Boundary has developed a new UI that vastly reduces the time needed to identify and resolve performance problems. A redesigned vertical navigation bar improves screen space utilization and contextual filters help users quickly navigate from problem notification (event view) to impact analysis (topology view) to detailed diagnostics (streams view) in a matter of seconds -- a 75% efficiency improvement from the previous version of Boundary and a massive advantage compared to the time similar activities take using legacy on-premise tools.

Customized Event Dashboards
Boundary now lets end-users easily create customized event dashboards that provide a "single pane of glass" showing which systems are generating the most events. For example, you can see how many events are coming from New Relic, Chef, Nagios and other monitoring tools in one view. Event dashboards can include detailed information such as how many AWS events are being generated by specific AWS API calls.

Faster Deployments
Boundary has significantly accelerated deployments of meters. By eliminating the need for user input on initial installation, companies can more easily use automated change management tools such as Chef and Puppet to deploy and manage the Boundary meter on Windows machines. Boundary also introduced the capability to deploy the same meter using install parameters referencing appropriate tags as well as the ability to install the meter in multiple locations at once such as Test, Staging and Production. These enhancements reduce IT deployment time while adding increased automation. Finally, on servers with many thousands of simultaneous connections running on Linux systems, the meter now starts many times faster on heavily loaded servers.

Resiliency Support
Boundary has improved local filtering which prioritizes application traffic in the meter. For example, if a meter cannot connect to the Boundary service the customer now has the option of storing the flows locally at the client and then streaming them once connectivity is back. This is especially useful when guarantees and SLA's are relevant.

Decreased Memory Usage and Improved Buffering
Boundary has improved free memory cache efficiency, resulting in memory now being yielded to the OS more aggressively resulting in a 50% reduction in average memory usage. Improved IPFIX data buffering prevents a large build-up of data to be transmitted, reducing memory utilization in high-traffic scenarios. This also improves the meter's handling of Denial of Service (DoS) scenarios by 60% as Boundary has reduced the meter's memory utilization to avoid contributing to the traffic load and risk of server crashes.

"Traditional IT monitoring systems are not keeping pace with the highly-distributed and highly dynamic nature of IT environments today, which are dependent upon hundreds of services, applications and hybrid networks. Boundary's solution continues to push the needle by analyzing more data from more places faster, integrating disparate tools for a comprehensive view and having a low impact on IT resources in the process," says Bernd Harzog, Performance and Capacity Management Analyst for The Virtualization Practice.

"Outbrain's global content discovery platform depends upon hundreds of services and data sources, which makes the task of tracking interactions between components a massive undertaking," says Shai Peretz, SVP Operations & IT at Outbrain. "Yet doing so is critical due to our highly-distributed infrastructure. We rely upon Boundary to uncover and track anomalies in data flows and to optimize load balancing and configurations. Boundary gives us better visibility across the entire environment, which makes it easier to fix problems when they come up."

"This is our most significant product announcement to date, and is in direct response to the complex needs of our customers who are hosting applications across the cloud and on-premise. They need to maintain high reliability and uptime while keeping infrastructure costs as low as possible," says Gary Read, CEO of Boundary. "They also need their applications and services to perform amid security threats and network unpredictability. The latest version of Boundary is well-equipped to help IT organizations to more easily navigate these issues and help them find problems faster than ever before."

Coming Soon
Boundary is also announcing limited availability for enhanced event collaboration features. Unlike traditional event consoles, the Boundary collaboration view allows IT operations staff to share information directly from within the event console, so that they don't lose the context of the issue. All information is automatically captured and stored for future reference. Boundary will also soon release the capability to set up advanced notification rules specifying whom should be notified when specific conditions occur. Employees will be able to receive notifications via email, voice, or SMS. Customers can also use their own proprietary notification systems such as PagerDuty.

About Boundary
Boundary allows customers to monitor their entire IT environments from a single point of control and is uniquely designed to deal with challenges stemming from modern, highly distributed applications. Boundary's best-in-class centralized IT operations monitoring and enterprise event management services centralize and correlate events, alerts and notifications from any source, enabling Ops/DevOps professionals to quickly see the total picture. Event management data is enriched by Boundary's ability to provide a real-time, all-the-time snapshot of the logical application topology. Boundary is privately held, based in Mountain View, and backed by Lightspeed Venture Partners and Scale Venture Partners. For more information on Boundary visit us on the web at www.boundary.com or on www.twitter.com/boundary.

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