BOSTON, MA--(Marketwired - September 15, 2016) - Bpm'online, whose process-driven CRM software for marketing, sales and service helps thousands of organizations win more customers, is hosting a live webinar "How to master digital transformation with CRM powered by BPM technologies". CRM pioneer, the founder and president of ISM Inc. and the author of 'The Definitive Guide to Social CRM', Barton Goldenberg, will be the featured guest speaker of the webinar. The CRM Best Practice webinar will take place at 11:00 a.m. EDT on Thursday, September 29, 2016.
Digital transformation is becoming more and more essential for the companies that aim at improving their business activities, processes and models. Recent studies state that 77% of businesses define digital transformation among their prime strategic priorities. Moreover, companies that have already undertaken it observe 26% higher profits than their industry competitors.
During the webinar, Goldenberg will highlight the core challenges that companies can face on their way to digital transformation and discover the keys to successfully drive this transformation within organizations. Webinar attendees will have an opportunity to evaluate where they stand with digital transformation and what are the key approaches, tools and technologies to help them reach agility to respond quickly to the market changes and deliver enhanced customer engagement.
Join the webinar to:
- Learn what digital transformation is, and what is driving it
- Review a structured approach to achieving successful digital transformation, including both process and technology components
- See why CRM is the foundation of the digital transformation process
- Gain insight into how bpm'online tools and techniques contribute to successful digital transformation
- Learn about key obstacles to achieving digital transformation
Throughout 2017, insufficient business process management (BPM) will prevent 80% of organizations from achieving the desired outcomes of their digital business strategies. Don't miss out on learning how process-led transformation can create greater value for your business and become a core of your digital transformation efforts.
To register for the complimentary webinar, please click here.
Bpm'online is a global provider of process-driven CRM for marketing, sales and service. The beauty and the core value of bpm'online products is the agility to change processes faster than ever and align marketing, sales and service on a single platform. Users love bpm'online's engaging interface with a social look and feel, free from redundant information to keep them focused on what's relevant. Today, the company serves thousands of customers worldwide.
For more information, visit: www.bpmonline.com
Founded in 1985 and headquartered in Bethesda, MD, ISM Inc. provides customer-centric strategic services to organizations planning and implementing CRM/Social CRM, Big Data Analysis/Insight, Branded Communities, Customer Experience Management, and Channel Optimization initiatives.
Barton Goldenberg, ISM's founder and president, is a respected author, columnist, speaker and industry leader, including being one of the first three inductees in the CRM Hall of Fame. His new book, The Guide to Social CRM, published by Pearson, is receiving industry-wide accolades.
For more information, visit: www.ismguide.com