SOURCE: bpm'online

bpm'online, CRM, BPM, SFA, Marketing Automation, Customer Service, Sales

June 01, 2016 10:13 ET

Bpm'online Listed in Five Categories of The Gartner CRM Vendor Guide 2016

BOSTON, MA--(Marketwired - June 01, 2016) -  Bpm'online, whose process-driven CRM for marketing, sales and service helps over 6,500 organizations win more customers, is proud to announce that Gartner, the world's leading information technology research and advisory company, has listed bpm'online in The Gartner CRM Vendor Guide 2016 in five categories, published May 9, 2016.

Bpm'online was recognized for Sales Force Automation, Partner Relationship Management, Inside Sales and Telesales, Customer Engagement Center Suite and Customer Service Software for the MSB.

According to the report, CRM leaders are continuing to invest in digital CRM technologies to drive growth and improve the customer experience. A key priority is market differentiation via new data and analytics tools that create consistent, contextualized customer interactions across all communications channels.

By offering process-driven tools for marketing, sales and service on a single platform, bpm'online helps companies intelligently manage a complete customer journey and interact with customers through multiple channels. Capabilities to change processes faster than ever boost productivity and drive higher ROI.

"We believe our inclusion in the Gartner CRM Vendor Guide affirms our commitment to delivering top-notch solutions for marketing, sales and service. Bpm'online's process-driven technology helps businesses in various verticals drive revenue growth and elevate customer experiences at each stage of the customer journey," said Katherine Kostereva, CEO and Managing Partner at bpm'online.

Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About bpm'online

Bpm'online is a global provider of process-driven CRM for marketing, sales and service. The beauty and the core value of bpm'online products is the agility to change processes faster than ever and align marketing, sales and service on a single platform. Users love bpm'online's engaging interface with a social look and feel, free from redundant information to keep them focused on what's relevant. Today, the company employs 600+ experts and serves over 6,500 customers worldwide.

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