SOURCE: Comm100 Network Corporation

Comm100 Network Corporation

September 29, 2010 10:00 ET

Business Forum Made Easy With Powerful & Easy-to-Use Comm100 Hosting Forum

Comm100 Upgrades Its Free Hosted Forum Software With Industry Leading Features

VANCOUVER, BC--(Marketwire - September 29, 2010) -  As forum becomes one of the most popular places for online communication, increasingly more businesses find it necessary to set up their own forum to spark customer discussions. For businesses who want to quickly build a thriving forum, here is the solution. Comm100, the provider of customer service software, has just upgraded its free hosted forum software to version 2.0, with advanced feature set and friendly user interface.

Comm100 Forum is the free hosting forum software specifically designed for businesses to communicate with their customers. With Comm100 taking care of all the software, server side hardware, network and backup; businesses can get their own forum up and running in several minutes.

"We understand that businesses don't always have the resources to set up or manage a forum. Thus we take the task out of building a forum, allowing businesses to focus on building relationships with their customers," said Amy Gu, VP of Comm100.

With three simple steps, any business can create a community where customers can have discussions, ask questions or make comments. Simply register, customize and paste the generated code to the website. Businesses can freely tailor the forum with their own branding and style.

With Comm100 Forum, a wide range of powerful features are supported, including modular control panels, flexible user permission settings, announcement, poll, sticky, mark as featured, mark as answer, attach files, report abuse, word censoring, private message, advanced search, draft and more.

Comm100 Forum helps businesses improve customer support quality and responsiveness, minimize repetitive support cycles and increase the self-problem-solving rate. It also creates a channel for businesses to listen to and learn from their customers.

Moreover, Comm100 Forum is fully integrated with all other Comm100 applications to offer businesses a complete customer service solution, including Live Chat, Newsletter, Email Ticket and Knowledge Base.

More information can be found at: http://www.comm100.com/forum/hosting.aspx

About Comm100
 
Comm100 provides open source and free hosted customer service and communication software for businesses. Comm100 products include Live Chat, Forum, Newsletter, Knowledge Base, Email Ticket, Issue Tracking, Survey, etc. As business grows fast, Comm100 has built a large customer base around the globe. 50,000 businesses have registered with Comm100 in 13 months. For more information, please visit: http://www.comm100.com

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