SOURCE: Primus

March 24, 2008 10:03 ET

Businesses Across Industries Switch to Primus Enterprise Solutions for Their Telecom Needs

Primus Representatives Help Businesses Stimulate Growth by Suggesting Advanced Telecom Services and Often Lower Pricing

MCLEAN, VA--(Marketwire - March 24, 2008) - Primus Enterprise Solutions, a division of Primus Telecommunications, Inc., reported that their ability to serve and satisfy a wide array of business needs in several different industries and across geographies is experiencing customer acceptance. This success is due to quality of service, professionalism, flexibility, and often lower price.

Specialized Features for Unique Needs

Costas Nioullkos, owner of Direct Trading Corporation -- a Queens, NY, lumber yard -- was looking for ways his phone service could help him during his frequent travel. "I thought there must be a way for my phone service to help me manage my business better," explained Nioullkos. "My Primus representative showed me how my calls could easily be forwarded to my cell phone, and set me up with an international phone number that really saves me money. Most important, Primus quality is second to none. Because when you're out of the country and the phone is your link to the office, quality has to be top-notch."

Customers Appreciate Primus's Professionalism and Attractive Prices

Another customer, Rigo Dominicci, of Apex Lending in Davenport, FL, switched for professionalism and price. His VoIP service agreement with a well-known provider was up for renewal. Although the quality of the service had been good, his dealings with company representatives had often been unprofessional, and he suspected their prices were high.

"Primus's prices had my attention right away," said Dominicci. "But no matter what the price, you can't sacrifice quality, or you're jeopardizing your business. Now, I'm saving money, I get great service any time I have a question, and there is absolutely no difference in quality. They even made adjustments to accommodate my high-quality fax."

"We believe it's the 'total package' we offer -- quality, professionalism, features, price and ongoing service -- that is convincing customers to switch to Primus," said Primus's LeAnne Edgeton. "Customers tell us that Primus's representatives listen to their needs and recommend services that will help their businesses thrive, whether it's an international phone number for customers who frequently call out of the country, or accommodations for specialized equipment."

Always Looking Toward the Future

Primus representatives have the expertise to offer suggestions that can help a business to grow, as Direct Trading Corp.'s Nioullkos explains. "A few years ago I wouldn't have dreamed that we'd be considering adding services. But our experience with Primus has been so positive, we're now looking into videoconferencing."

"Saving money was important to us, and still is," explains Pelham Hicks of PMJ International, an import/export business in Plainfield, NJ. "But we have also discovered that Primus has very good, professional, and reliable customer service, which is equally important to us. We're very happy we switched to Primus."

About Primus Enterprise

Primus Enterprise Solutions provides Voice over Internet Protocol (VoIP) services and support for small and mid-size businesses worldwide, and is recognized by its customers as delivering high quality service, personal attention, professional support and value. Primus Enterprise Solutions is a division of Primus Telecommunications, Inc., which operates the United States and Caribbean businesses of its parent, Primus Telecommunications Group, Incorporated (OTCBB: PRTL), an integrated facilities-based communications services provider offering international and domestic voice, VoIP, Internet, wireless, data and hosting services to business and residential retail customers and other carriers located primarily in the United States, Canada, Australia, the United Kingdom and western Europe. Primus provides services over its global network of owned and leased transmission facilities, including approximately 500 points-of-presence (PoPs) throughout the world, ownership interests in undersea fiber optic cable systems, 18 carrier-grade international gateway and domestic switches, and a variety of operating relationships that allow it to deliver traffic worldwide. Founded in 1994, Primus is based in McLean, VA.

For more information about Primus Enterprise, contact Kate Russell at (301) 230-0045, X19.

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