Buy As You View

Buy As You View

November 14, 2011 07:04 ET

Buy As You View Offer Flexible Payment Options

CARDIFF, WALES--(Marketwire - Nov. 14, 2011) - Leading retail and consumer finance company, Buy As You View, is offering Direct Debit as an additional payment option for its customer base. Payment has traditionally been taken in pound coins via an in-home coin meter which is collected by customer account managers on an eight weekly basis.

The scheme was piloted in rural and remote areas that lacked a large customer base. Research showed that over 30% of customers would find an alternative payment method beneficial so the Direct Debit option was trialled throughout Wales.

Andrew Deeley, Commercial Director at Buy As You View comments: "Many customers are now feeling the benefit of changing to Direct Debit payments and we envisage that more will follow in the future. Our customers lead busy lives and cannot always be at home when collections are scheduled in. It also helps in terms of financial planning if payments go out on the same day every month or week.

"In support of offering Direct Debit, we have launched a revolutionary new payment meter which allows us to adjust customer viewing and payment settings and respond to customer enquiries at the touch of a button via a remote access system. Our customer service offering has never been stronger and we pride ourselves on giving our customers the best experience while staying on the cutting edge of technology."

Account managers can now increase the size of the customer base on their rounds without increasing their workload. The lower cost to serve on these accounts means savings can be passed onto the customer through interest rebates on each repayment as well as cutting the company's carbon footprint through reduced mileage of its account management team.

Buy As You View is a retail and consumer finance company, selling a range of electrical goods and home furniture. The company operates in six key regions throughout the UK; Wales, Scotland, the North East, Midlands, Yorkshire and the North West.

BAYV Editor's Notes

Buy As You View (BAYV) is a weekly payment store that specialises in television, washing machine, mobile phone, computer (laptop, PC, Wii and Playstation), dryer, fridge freezer, dishwasher, vacuum cleaner and cooker rentals (rent-to-own). In addition to household electrical items, BAYV also offer a wide range of pay weekly household furniture items including sofas, beds, pushchairs, bikes and dining room furniture. This approach to buy now pay later purchasing enables Buy As You View customers to pay weekly for their household electrical and furniture items via a coin meter TV (although cash payments/Direct Debit are also accepted if preferred). With no credit checks and all circumstances considered, BAYV offer the ideal solution to furnish homes with top quality household products, even in cases where bad credit may have been a problem in the past.

BAYV strongly supports responsible lending and treating customers fairly to enable them to make purchases without creating additional financial problems. A significant number of BAYV's new customers are as a result of recommendations from its existing customer base (41%). This is seen as a testament to the satisfaction that the products, payment method and service delivered to its customers. It is in the company's interest not to overburden its customers financially. BAYV wants its customers' experience of Buy As You View to be positive and for it to be the 'manageable way to buy things for their home'. BAYV is a forward thinking customer-orientated company with ambitious plans to dominate the sector and become a significant player in the retail and consumer finance market in the UK through controlled profitable growth.

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