MONTREAL, QUEBEC--(Marketwired - Feb. 5, 2014) -
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C2 Innovations, a Quebec leader in service management solutions, is proud to announce the arrival of its new multilingual version-type Service Desk software. On the lookout for trends and the needs of industry managers of information technology, C2 ATOM is a single-page web application based on a multi-tenancy architecture, which allows organizations to easily integrate a set of ITSM processes. Emerging from its previous version and aligned to recognized frameworks, the solution is different thanks to its unique applicative core: the service catalog.
In short, the software provides service management process optimization through its flexibility, intuitiveness and business efficiency. It supports a set of Service Desk capabilities; management of incidents, problems, changes, service requests, assets, projects, events, and more. This ITSM tool is built around multiple and filtered service catalogs allowing it to establish a clear offer of internal and external services. It also facilitates the ability to use mobile self-service portals to generate requests autonomously.
C2 ATOM adapts to the realities of business with automated processes, integrated analytics, comprehensive dashboards, an evolutionary knowledge base, and dynamic key performance indicators. True to its flexibility, this tool is implemented as SaaS and On-Premise, ensuring optimal communication with existing systems. In sum, C2 ATOM ensures optimal IT performance, serving your business' efficiency.
You are invited to visit our website www.c2enterprise.com for an overview of the main functions and request a personalized demonstration.
About C2 Innovations
The solutions proposed by C2 Innovations since 2000 have shown that they provide distinct advantages and always results in added business value for the industries using their solutions. Thanks to its many years of expertise and its ability to ensure exceptional results, C2 Innovations has attracted hundreds of clients in various industries from retail, insurance and finance, health, education, and the public sector. Through an evolving technology, C2 is growing simultaneously with the highest standards in the industry. Today, the expertise and professionalism of C2 Innovations allows the organization to gain the trust of a varied clientele in Canada, United States, the Caribbean, and Europe.
For more information, visit our website www.c2enterprise.com.
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