SOURCE: CallTower

June 09, 2005 09:50 ET

CallTower Announces Web Services Integration

SAN FRANCISCO, CA. -- (MARKET WIRE) -- June 9, 2005 -- CallTower Inc. announces the CallTower toolkit and platform for custom and standardized web services integration with CallTower customers' communications infrastructure.

"We are responding to our medical services customers who regularly request cost-saving web services implementations like automated appointment and prescription messaging and interfaces. With this offering, we make it easy for CallTower customers to integrate web services with their internal applications, voice messaging and web portals. Furthermore, we know that increasing numbers of organizations are interested in increased efficiency with CallTower's ease of VXML integration," said Mark Harris, CallTower's EVP Sales and Marketing.

CallTower's Voicecube, a proprietary VXML engine and development platform that is designed to work with standard APIs and with Cisco and other VOIP platforms enables companies to design and implement their own Web Services. CallTower also provides custom implementations for CallTower customers.

About CallTower:

CallTower is a private company headquartered in San Francisco with operations in Salt Lake City and Oklahoma City. CallTower provides unified communications on a hosted and outsourced basis throughout the USA.

CallTower is the hosted service provider delivering advanced Cisco-based communications solutions to companies of all sizes. Built upon core Cisco, Microsoft and CallTower's proprietary VoiceXML messaging technology, CallTower delivers the most comprehensive communications solution in the marketplace. All core call management intelligence (Cisco CallManager™), messaging, and storage architecture is clustered and housed in geographically separated, fault tolerant co-location facilities with automatic failure-over.

CallTower employs only Cisco networking equipment and has been recognized as a Cisco Powered Network. Services are from CallTower's centralized data centers to the customer offices over private T1 data connections employing MPLS network architecture. Smaller sites and/or home offices may be networked over the Internet.

CallTower bundles all services in a predictable fixed monthly service fee. Each connected site receives a high-speed (T1) internet connection; Cisco LAN equipment; automatic speech recognition (ASR) auto attendant; and conference bridge. Each individual user receives a Cisco IP phone; local and long distance calling; personal phone number; personal fax number that delivers faxes to the desktop; and full unified communications, including digital assistant (find me follow me) and ASR enabled messaging. CallTower provides managed WAN services and hosted email (Microsoft Exchange) as optional services.

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