SOURCE: CallTower, Inc.

February 08, 2006 08:05 ET

CallTower Gives Blackberry Users Alternative Email, Voice and Data Options Via Complete New Collaboration Suite

Leading Provider of Always-On Hosted Communications Solutions for Businesses Delivers New Voice and Data Collaboration Suite That Reduces Time, Cost and Worry Associated With the Use and Deployment of Mobile Devices and Pocket PCs

SAN MATEO, CA -- (MARKET WIRE) -- February 8, 2006 -- CallTower, Inc., the leading provider of Always-On, scalable, enterprise-class hosted communications, today announced the CallTower Collaboration Suite™, a new voice and data collaboration system that's ideal for businesses that are seeking alternatives for their mobile device challenges that have surfaced as a result of recent litigation around Blackberry® devices.

The new CallTower Collaboration Suite helps IT directors and business owners, who use or manage users of Blackberry devices, alleviate their concerns about an interruption or elimination of Blackberry service.

The CallTower Collaboration Suite allows business users to access email, voicemail, faxes and internal voice messages either from a PC, cell phone, regular phone, or another mobile device. Users also can utilize the CallTower Find-Me Digital Assistant™ that will forward calls to another selected device or phone, and announce the caller when the call arrives. The CallTower Collaboration Suite also provides true Unified Messaging and Text-to-Speech reading of email messages which allows users to receive and act on email via phone from anywhere -- ensuring users instantly receive, manage and reply to important communications.

The CallTower Collaboration Suite also helps businesses save time and money on their voice and data systems and mobile PCs. CallTower supports a full variety of handheld platforms including any Microsoft Windows Mobile® device, Pocket PC phone, Treo™ or other new device that uses the Microsoft Windows Mobile operating system. CallTower supports both Microsoft Exchange ActiveSync® and Good Technologies with its hosted built-in integration for real-time messaging and email. CallTower also provides hosted Microsoft® Exchange so companies do not have to create a separate Microsoft Exchange server for their Blackberry devices.

Blackberry Challenges Facing Business Users

Currently, businesses are facing a challenge in how to support Blackberry users due to the recent litigation around the technology on these devices. The recent litigation has created a real threat of disruption or discontinuation of this valuable service. Businesses and IT departments have been forced to create contingency plans to ensure the continuity of their business' mobile communications infrastructure.

Blackberry users also require a mirrored desktop environment on their handheld appliance including email, calendaring, contacts and applications via a separate Microsoft Exchange Server that has to be funded, managed and maintained by the business' IT department.

To alleviate these challenges, CallTower delivers full Unified Messaging via a fully hosted, Always-On, secure, scaleable voice and data service. The CallTower service provides connectivity from the Cisco® CallManager to the Microsoft Exchange Server to the mobile device and the desktop or call center phone.

With CallTower's Collaboration suite, a company's IT department never has to touch the mobile device. CallTower mobile users automatically receive wireless upgrades and new software, and there's no need to build and maintain a separate Microsoft Exchange Server environment -- CallTower provides this as part of its secure, scaleable, Always-On hosted voice and data service.

"Our customers -- especially our enterprise customers with a mobile workforce -- require Always-On, secure, convenient access to their voice and data from anywhere, anytime, without having to worry about device support. We've focused on eliminating any hardware and software integration headaches, so our CallTower customers don't have to worry about technology obsolescence and are assured a scalable growth path to accommodate mobile employees as well as dramatic business expansion," said Mark Harris, executive vice president of sales and marketing for CallTower. "CallTower provides a reliable and cost-effective way for companies to manage their entire dispersed mobile and office communications services as a single integrated solution from a single provider."

Pricing and Availability

The new CallTower Collaboration Solution is available now as an immediate upgrade to existing CallTower Enterprise Exchange customers. New business customers who purchase CallTower's secure, hosted voice/data solution with the new CallTower Collaboration Suite can have their users up and running in 45 days or less.

About CallTower

CallTower, Inc. is the leading provider of hosted enterprise-class communications and collaboration applications and services for growing businesses nationwide. CallTower's solutions enable companies to conduct process transformation and to leverage their voice and data communications into a strategic competitive advantage in today's market.

CallTower's secure, Always-On voice and data services provide growing companies with enterprise-class reliability, a single point of support, productivity-enhancing features, a comprehensive scalable suite of vertical market applications, all communications hardware (including a T-1 line, routers, switches, and phone handsets), and 24/7 service for a fixed monthly fee. By using CallTower's solutions, growing businesses -- companies with multiple offices and from 20-10,000 users -- can now receive the same class of communications reliability and service traditionally reserved for Global 100 corporations.

CallTower's communications services based on the Cisco® CallManager, Cisco® IP Contact Center and Microsoft® Exchange Server and Microsoft® Live Communications Server through the proprietary CallTower vXML VoiceCube™ voice messaging platform. Headquartered in San Francisco, CallTower has operations in Salt Lake City and Oklahoma City, and sales offices throughout the United States. More information on CallTower can be found on the Internet at

CallTower is a trademark of CallTower, Inc. All other product and firm names mentioned are the property of their respective owners and are mentioned for identification purposes only.

Contact Information

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    Dan Gould
    SHIFT Communications for CallTower
    (415) 591-8428
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