SOURCE: CallTower


December 17, 2009 12:00 ET

CallTower Positioned as a Visionary in Leading Industry Analyst Firm's Magic Quadrant for Unified Communications as a Service

Evaluation Based on Completeness of Vision and Ability to Execute

HENDERSON, NV--(Marketwire - December 17, 2009) - CallTower, Inc. (, a leading provider of Unified Communications as a Service (UCaaS), today announced that it has been positioned by Gartner, Inc. in the "Visionaries" quadrant of the "Magic Quadrant for Unified Communications as a Service, North America" report. In this report, which evaluates vendors based on a set of criteria that include "completeness of vision" and "ability to execute," Gartner indicates that, "the UCaaS market has gained momentum throughout 2009 as an alternative to premise-based UC solutions, as vendors, service providers, and applications specialists continue to invest in the market."

"We believe CallTower's positioning in the Gartner Magic Quadrant validates our approach to delivering best-of-breed communications applications as a service," said Bob Barnes, EVP sales, marketing & business development, CallTower. "Our depth and breadth of service offerings and our commitment to providing outstanding customer service helps our customers preserve their existing capital and focus their resources on other strategic initiatives."

In order to be included in Gartner's Magic Quadrant for Unified Communications as a Service, vendors must have adhered to a subset of capabilities identified by Gartner as most critical from the overall range of capabilities expected in UCaaS. Vendors also had to meet stringent market size and market penetration requirements.

CallTower's Unified Communications as a Service solutions offer the highest levels of service, support and security, product upgrades, the latest available technologies, one predictable bill and one common interface for all communications applications. The on-demand platform delivers fast results and ROI without capex, expensive infrastructure and network upgrades.

About CallTower, Inc.

CallTower ( transforms a company's voice and data communications into a strategic business tool that provides a competitive advantage in today's market. CallTower's Unified Communications solutions provide growing companies with enterprise-class reliability, a single point of support, productivity-enhancing features and 24/7 service for a fixed monthly fee. CallTower's communications services are based on the Cisco® CallManager, Cisco® IP Contact Center and Microsoft® Exchange Server and Microsoft® Office Communications Server through the proprietary CallTower vXML VoiceCube voice messaging platform.

About the Gartner Magic Quadrant

The Magic Quadrant is copyrighted 2009 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

* Gartner "Magic Quadrant for Unified Communications as a Service, North America" by Daniel O'Connell, Bern Elliot; December 9, 2009.

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