SOURCE: Calm Computing

September 10, 2012 09:00 ET

Calm Computing Starts Nationwide Expansion and Franchised Facilities

SACRAMENTO, CA--(Marketwire - Sep 10, 2012) - Calm Computing, a privately held computer consulting company based in Sacramento, announced their plans for national expansion today. Calm Computing has realized tremendous success by distinguishing itself from other tech support providers by not only solving technical problems but educating their small to medium sized business customers and working professionals through hands-on coaching and training. This approach builds user confidence and understanding on how the technology operates. Calm Computing also provides on-going maintenance, upgrade, repair and replacement services so that clients have a single resource for all their technology questions and needs.

"Calm Computing fills a void in the existing tech services market," says Founder and Owner Strati Vourakis. "We support individual and corporate users who rely on technology for business and life but who lack computer literacy. Our goal is to demystify the digital world by translating technical jargon into everyday language; building familiarity with various systems, programs and devices; and simplifying processes. By empowering our clients in this way, we eliminate the fear and frustration that so often accompanies technology used without understanding and deliver a positive, productive user experience."

Vourakis' full service strategy has been well received in local markets, Vourakis notes: "A large measure of our success is having the right product at the right time, but the simplicity of the organization is certainly a factor. Our overhead is low, allowing us to offer highly competitive pricing. At the same time, we are able to maintain direct relationships with each of our clients, 70% of whom are corporate users."

Leveraging the success of their operation in Greater Sacramento, Calm Computing has developed a ten-year plan for expansion. In the first five years, they will work to increase visibility in local and regional markets while laying the groundwork for a franchised network of mobile facilities that will bring computer experts to the user's home or office. That network will be built systematically, reaching regional, state and national markets as resources and market demand allow.

"We are uniquely positioned to serve a growing segment of the population at a time when our dependence upon technology is multiplying daily," says Vourakis. "Because we couple coaching with a full suite of tech support services, we are the first to provide an increasingly necessary bridge to the digital world."

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