Canadian Franchise Association (CFA)

Canadian Franchise Association (CFA)

April 10, 2012 11:00 ET

Canadian Franchise Association Announces 2012 Franchisees' Choice Designees

TORONTO, ONTARIO--(Marketwire - April 10, 2012) - The Canadian Franchise Association (CFA) ( announced the recipients of the 2012 Franchisees' Choice designation on April 2, 2012 at a gala awards presentation during the CFA National Convention in Niagara Falls, Ontario. This is the second year for the annual Franchisees' Choice designation program.

The Franchisees' Choice designees are CFA member franchise systems who voluntarily took part in an independently-administered survey. Their franchisees were asked to rate the franchisor in key areas of the franchise business model, including the franchisee selection process; franchisee Information package; leadership; business planning and marketing; training and support; ongoing operations; and the relationship between the franchisor and franchisee. In order to qualify for this designation, a minimum of 10% of a brand's franchisees must participate. In many cases, franchisee responses were significantly higher.

"The true strength of a franchise system lies in the mutually-rewarding relationship between a franchisor and its franchisees," says Lorraine McLachlan, CFA President and Chief Executive Officer. "Being a Franchisees' Choice designee is a high honour because the high rankings in franchisee satisfaction come directly from the franchisees themselves."

In the due diligence process of investigating a franchise opportunity, speaking with existing franchisees about the opportunity being explored is essential. For prospective franchisees, the Franchisees' Choice designation identifies that a franchise brand has received solid endorsement and ratings from its franchisees. The 2012 Franchisees' Choice designees are representative of the spectrum of franchise opportunities and the diversity and excellence of CFA members.

Regardless of any awards or recognitions a franchise system may receive, CFA strongly recommends that prospective franchisees conduct thorough due diligence. CFA offers an array of products and events for prospective franchisees, including FranchiseCanada magazine, the annual FranchiseCanada Directory, the CFA website, and The Franchise Show, Canada's largest franchise-only tradeshow held across Canada.

For more information about the Franchisees' Choice designation, visit

2012 CFA Franchisees' Choice Designees

The 2012 CFA Franchisees' Choice designees are (in alphabetical order):

Franchise System Industry Category
ActionCOACH Canada Business Consultants / Services / Training
Aussie Pet Mobile of Canada Home Based Businesses
Boston Pizza International Inc. Food - Restaurants / Dining Rooms
Budget Blinds Home - Decorations / Furnishings
Cap-it International Inc. Automotive & Truck Services / Products / Rentals
CertaPro Painters Home - Improvement / Renovation / Restoration
COBS Bread Food - Baked Goods / Coffee / Donuts
Comfort Keepers Seniors / Home Care & Services
Computer Troubleshooters Canada Computers / Software / Internet
Concierge Home Services Home Based Businesses
Edo Japan Food - Quick Service Restaurants
Grade Learning Educational Products & Services
Grade Math Programs Educational Products & Services
Home Instead Senior Care Seniors / Home Care & Services Commercial/Residential Services
Lemon Heaven Food - Quick Service Restaurants
Liberty Tax Accounting / Tax Services
Lice Squad Canada Inc. Children's Products & Services
Liquid Capital Canada Corp. Financial / Cash Services
Maaco Systems Canada, Inc. Automotive & Truck Services / Products / Rentals
Mary Brown's Inc. Food - Quick Service Restaurants
Massage Addict Health / Fitness / Nutrition
Merry Maids of Canada Home - Maid / Cleaning Services
Nurse Next Door Home Care Services Seniors / Home Care & Services
Pak Mail Centers (Canada) Ltd. Printing / Copying / Shipping
Pizza Nova Food - Quick Service Restaurants
Print Three Franchising Corporation Printing / Copying / Shipping Inc. Real Estate
PuroClean Commercial / Residential Services
Sangster's Health Centres Health / Fitness / Nutrition
Sign-A-Rama Sign Products & Services
Symposium Café Food - Restaurants / Dining Rooms
The Grounds Guys Lawn & Garden Supplies / Services
Two Men and a Truck Commercial / Residential Services
UCMAS Canada Inc. Educational Products & Services
WATCH IT! Incorporated Retail
Wendy's Restaurants of Canada Inc. Food - Quick Service Restaurants

About the Canadian Franchise Association (CFA)

With over 500 corporate members nation-wide, representing many of Canada's best-known brands, the Canadian Franchise Association is the national voice for franchising in Canada and works with all levels of government to ensure the development of industry-made solutions. CFA promotes excellence in franchising and educates Canadians about franchising, specific franchise opportunities and proper due diligence through its many events, programs and publications. For more information, visit

Contact Information

  • For more information or to arrange interviews with
    Lorraine McLachlan, CFA President & CEO
    or any of the 2012 Franchisees' Choice designees,
    please contact:

    Kenny Chan
    Senior Manager, Communications
    800-665-4232 ext. 232

    Sacke & Associates
    John Sacke
    416-493-5723 ext. 201
    Cel: 647-886-0750