October 20, 2016 03:00 ET

Capterra and Gartner Exposed for Running a Pay for Play Platform

SANTA FE, NM--(Marketwired - October 20, 2016) -, a provider of online software reviews, has released a comparison of competing software review websites citing Gartner's Capterra as a "pay for play" platform. The comparison aims to shed light on the review platforms and how they determine which software to feature at as "Top" performing vendor.

The comparison chart reveals that Capterra runs a bidding system in which software providers bid for a higher placement to be featured on a page which identifies them as a "top" performing vendor. The page therefore systematically shows companies in order of how deep their marketing budgets are and not necessarily based on the quality of the product.

The auction-style pay for play system employed by Capterra differs from the merit style system employed by The comparison chart reveals that on software vendors earn their way up based on client feedback and public sentiment, instead of paying for their way up.

"It amazes me, that Gartner a multibillion dollar corporation, would run a fraudulent recommendation service to essentially mislead software purchasers. This completely discredits Capterra and unfortunately indirectly even reflects on the Gartner brand," says Jeev Trika, CEO of

To review the comparison chart, please visit:

About is a crowdreviewing platform which ranks over 600 software categories and 200 service categories.

Contact Information

  • Contact Information
    Jeev Trika
    530-B Harkle Road
    STE 100
    Santa Fe, NM 87505