SOURCE: CareCloud


May 24, 2011 08:00 ET

CareCloud Helps Compass Health Systems Modernize Practice Management

In Just 19 Days, 78 Doctors in Three States Move to the Cloud to Streamline Revenue Cycle

MIAMI, FL--(Marketwire - May 24, 2011) - CareCloud, the company modernizing healthcare management with powerful cloud-based software and services, today announced that it has been tapped to provide all aspects of revenue cycle management, from collections to customer support, for Compass Health Systems, a large psychiatric multi-specialty provider. Seeking to update their billing workflow and overall practice management efficiencies, Compass Health turned to CareCloud's Revenue Cycle Management offering -- one that CareCloud completely implemented in just 19 days.

"With our previous system, we were spending too much time and resources on billing and collections, and that drove us to find a much more efficient, integrated approach to the entire revenue management system," said Rick Friedfeld, CFO of Compass Health Systems," CareCloud's solution has definitely made a significant impact -- smoother workflow, greater user experience, and it's enabling us to really grow our business, considering we can now see the big financial picture across the entire Compass Health family of practices. The system was up and running in no time, and caused absolutely no disruption to our day-to-day business."

Compass Health Systems implemented CareCloud's Revenue Cycle Management product across seven locations in Florida, Colorado and South Carolina, representing 78 providers and almost 100 users. CareCloud's implementation team seamlessly trained all users -- live in Florida and remotely in other offices. Compass Health will be able to streamline their internal process and increase efficiencies to improve the company's overall Net Collections Rate and First Pass Resolution Rates.

"When creating CareCloud, our vision was to replace static desktop software with an online solution that is lightweight, intuitive, and most importantly, connected to ensure secure access for effectively managing a practice," said Albert Santalo, President and CEO of CareCloud. "We created our revenue management system to help practices like Compass Health streamline their internal process so they can focus on the important things: serving patients."

CareCloud provides medical practices with a powerful, secure cloud-based platform for practice management, electronic medical records and patient portals, automating everything a successful, modern medical practice needs, like appointment scheduling, billing, and payment processing. Delivered in the cloud, data is more secure, less expensive and accessible anytime, anywhere and on any device (desktop, laptop, or tablet).

For more information on CareCloud's full suite of practice management solutions, visit

About CareCloud

CareCloud's mission is to revolutionize the healthcare experience through on-demand software and services. Leading the charge to bring cloud computing to the healthcare industry, CareCloud delivers an integrated suite for medical practice management, revenue cycle management, and electronic health records to maximize physician practice performance. CareCloud currently services over 800 physicians and other healthcare providers throughout the United States and was recently named winner of IBM's SmartCamp Silicon Valley for its innovative new technology. For more information, visit CareCloud online at, or check for the latest updates, news, and opinions.

About Compass Health Systems

Founded in 1990, Compass Health Systems is a multi-specialty group practice specializing in Behavioral Health. CHS provides provides services at its 10 offices, as well as numerous nursing homes, assisted living facilities, hospitals and partial hospitalization programs throughout South Florida, South Carolina, and Colorado. In addition, through its sister company, Segal Institute for Clinical Research, CHS and its physicians are involved in a multitude of Clinical Research studies across a wide array of indications. The Compass network is comprised of approximately 80 clinicians, including psychiatrists, internists, advanced registered nurse practitioners (ARNPs), psychologists, social workers and specialized counselors. In 2010, Compass clinicians rendered approximately 340,000 patient visits. For more information, visit

Contact Information

  • Media Contact:
    Jennifer Parson
    Atomic PR for CareCloud
    Email Contact