SOURCE: CareInSync


January 08, 2014 10:53 ET

CareInSync Caps Off 2013 Launching Mobile Care Navigation Networks, Expanding Leadership and Winning Awards

Mobile Care Innovator Poised for Fast-Track Growth in 2014

SANTA CLARA, CA--(Marketwired - Jan 8, 2014) -  After launching the nation's first Mobile Care Navigation Network (MCNN) powered by Carebook™, CareInSync demonstrated substantial expansion in the second half of 2013. In addition to signing up five new high-profile MCNNs with prestigious health systems in California and New Jersey, the company earned two awards recognizing its breakthrough patent-pending approach to virtual care team coordination linking acute hospitals to aftercare settings. 

To deliver on this rapid growth and harness the growing demand for its solution, CareInSync bolstered its execution capability across every major function and tapped healthcare industry veterans Steve Curd, president and CEO, and Cheryl Cruver, senior vice president of Provider Solutions, to the leadership team.

"2013 was a remarkable year of innovation and growth for our company," said Curd. "Policy shifts toward performance-based care have providers placing greater emphasis on care transitions and better coordination within and from their hospitals to the home or specialized care settings. Our goal is to improve safer and higher quality coordinated care continuity, which reduces costs and preventable readmissions. We expect 2014 to be the tipping point for care coordination adoption."

Much of the attention generated by Carebook last year centered on its distinct ability to create a virtual care team around each patient. Carebook empowers these care teams to communicate securely in real time using ConText™ messaging. The solution virtually extends multidisciplinary rounds allowing care team members to collaboratively risk-stratify patients, apply patient-specific evidenced-based interventions and monitor patients post-discharge.

Three areas where CareInSync continues to see growing demand are from Centers for Medicare & Medicaid Services' (CMS) Innovation programs, namely: Accountable Care Organizations (ACOs), Bundled Payments for Care Improvement (BPCI) sites, and Community Care Transition Programs (CCTPs).

"Carebook's ability to simultaneously improve both quality of patient care as well as efficiency of care delivery is making it a must-have resource for hospitals and health systems as they plan their transformation to tackle the new era of better care at lower cost," said Siva Subramanian, Ph.D., chief operating officer and founder of CareInSync.

Highlights in 2013 include:

  • Nation's first Mobile Care Navigation Network powered by Carebook launched in January 2013. Today, the Marin MCNN boasts about 750 registered users across Marin General Hospital, Meritage Accountable Care Organization, Marin Community Clinic and seven other community-based organizations.

  • CareInSync became the only mobile health tool to deliver simultaneous improvements in quality (readmissions) as well as efficiency (average length of stay) over a large-scale deployment. Within an 8-month period, more than 8,000 patients were discharged safely using the Carebook tool throughout the Marin MCNN. The following impressive improvements were measured by for patients age 65 and over:
    • 22 percent reduction in 30-day all-cause readmission rates
    • 18 percent improvement in care transitions patient experience (HCAHPS)
    • Half day reduction in average length of hospital stay
    • Average of 45 minutes time saved per clinician during their shift

  • Carebook was chosen by the New Jersey Visiting Nurses Association Health Group (VNA Health Group) to implement the state's first Community-based Care Transitions Program (CCTP). Today, care managers use Carebook over the New Jersey Mobile Care Navigation Network to track and monitor high-risk patients discharged from six hospitals in the area, including nationally ranked Robert Wood Johnson University Hospital, Robert Wood Johnson University Hospital at Rahway, CentraState Healthcare System, Raritan Bay Medical Center, Saint Peter's University Hospital, and Trinitas Regional Medical Center. The program's goal is to improve overall quality of care for 4,000-plus patients while reducing 30-day readmission rates across the six participating hospitals by 20 percent.

  • ValleyCare Health System in Pleasanton, Calif., tapped Carebook to deliver true collaborative patient-centered care. Providers at ValleyCare Medical Center and surrounding physician groups, skilled nursing facilities (SNFs) and home health agency providers are connecting via the mobile tool in real time to deliver safer and timely care to patients in transitioning them from the hospital and beyond.

  • The Hospital Council of Northern and Central California selected CareInSync specifically to help improve the transitions for patients from Bay Area hospitals to surrounding SNFs. As technology provider for the Santa Clara County Acute Care to Skilled Nursing Facility Collaborative Program (AC2SNF), CareInSync will use its Carebook to deploy the first-of-its-kind Mobile Care Navigation Network linking three hospitals to nine local SNFs first quarter 2014.

  • CareInSync was recognized as the Most Promising HealthTech Company of 2013 as well as being voted The People's Choice by attendees (including investors and leaders from hospitals and health systems).

"It's clear that we are fulfilling an unmet industry need," said Curd. "The coordination of patient care transitions is a reasonable target for lasting care and financial improvements for any hospital. Our Carebook solution helps clinicians communicate more effectively by ensuring checklists are completed, patients are fully informed and understand instructions, and that issues are resolved quickly. Our unique market focus and continuously evolving mobile collaboration platform makes CareInSync a company to watch in the coming year."

About CareInSync Corporation
CareInSync offers software solutions that improve communication between disparate healthcare providers via a real-time, mobile, collaboration platform. As the first and only deployed healthcare mobile solution of its kind, Carebook™ is a secure, HIPAA-compliant, evidence-based, care coordination platform connecting physicians, case managers, nurses and other aftercare professionals in real-time. CareInSync is helping healthcare organizations across the country decrease readmissions, improve operational efficiencies, reduce costs and manage safe and timely patient care transitions. Headquartered in Santa Clara, California, CareInSync's existing investors include Samsung Venture Investment Corporation, HealthTech Capital, California Health Care Foundation, and Hearst Business Media. For more information please visit:

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