SOURCE: Carena


March 08, 2011 11:00 ET

Carena Contracts With Leading Care Management Firm, Health Dialog

Carena to Provide 24/7/365 Physician Support for Health Dialog in California

SEATTLE, WA--(Marketwire - March 8, 2011) - Carena, Inc. announced today that it will provide 24/7 physician consultation to Health Dialog Health Coaches who work with members of a California-based Health Dialog client. Health Dialog Health Coaches are specially trained nurses, dietitians, respiratory therapists, and pharmacists who work with individuals, primarily telephonically, to take a more active role in their health.

According to a new California law, effective January 1, 2011, triage lines available to residents of California must have a California-licensed certified Medical Doctor (MD) or Doctor of Osteopathy (DO) on-call for all hours in service. With Carena's support, Health Dialog Health Coaches serving this California-based client will have 24/7 access to Carena physicians, licensed in the state, for on-call support whenever necessary.

"We are pleased to be working with a market-leading analytics and decision support organization on this application of Carena's services," said Ralph C. Derrickson, President and CEO of Carena. "More is not always better in medicine but the same can't be said about 'more' information and support. Both Health Dialog and Carena are in the business of helping patients make the best, most informed healthcare choices possible," he added.

The collaboration between Carena and Health Dialog provides a solution to efficiently meet the state requirements. The firms will work in tandem to ensure that coached individuals receive the most effective, highest-quality care management experience available.

About Carena, Inc.
Carena, Inc. is a team of medical, consumer service, and technology professionals committed to delivering the best health care experience possible. Carena provides health care solutions for self-insured organizations, health insurance companies, and health systems resulting in lower medical costs and high patient satisfaction. Carena's unique 24/7 services were designed to support the patient primary care provider relationship by providing care and education when the patient's primary care provider is not available. More information about Carena is available at

About Health Dialog:
Health Dialog Services Corporation is a leading provider of healthcare analytics and decision support. The firm is a private, wholly-owned subsidiary of Bupa, a global provider of healthcare services. Health Dialog helps healthcare payors improve healthcare quality while reducing overall costs. Company offerings include health coaching for medical decisions, chronic conditions, and wellness; population analytic solutions; and consulting services. Health Dialog helps individuals participate in their own healthcare decisions, develop more effective relationships with their physicians, and live healthier, happier lives. For more information please visit

Contact Information

  • Media Contacts

    John Williams
    Scoville PR
    (206) 625-0075 x1
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    Health Dialog
    Kiran Ganda
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